What is Freshsales?
Freshsales provides a solution which allows you to make calls, send emails, schedule tasks and book meetings all from within the platform, enabling more sales throughout the process.. Communicate with relevant context, personalize follow-ups, and automate routine tasks with Freshsales.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
90 Plan to Renew
81 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Freshsales?
Pros
- Reliable
- Performance Enhancing
- Helps Innovate
- Trustworthy
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Sales Management
Lead Management
Activity and Workflow Management
Analytics and Reporting
Customer Service Management
Account and Contact Management
Mobile
Telephony and Call Center Management
Marketing Management
Quote Contract and Proposal
Vendor Capability Ratings
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Implementation
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Quality of Features
Business Value Created
Vendor Support
Breadth of Features
Ease of Customization
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Freshsales Reviews
- Role: Vendor Management
- Industry: Technology
- Involvement: Vendor Management and Renewal
Submitted Nov 2022
Scalable, Easy to use CRM with tons of features
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Naincy J.
- Role: Human Resources
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2022
Easy, Reliable, and Convenient to use
Likeliness to Recommend
What differentiates Freshsales from other similar products?
Freshsales has a unique concept of a support system, It makes differ it from others. It handles work conveniently and effectively which increases productivity.
What is your favorite aspect of this product?
Freshsales has done the task automatically which is the command. It doesn't need any other person to send emails again and again. It makes my vacations so free.
What do you dislike most about this product?
Freshsales has not had that much dislike, I considered it good in any way for cost, Customer support, and UI.
What recommendations would you give to someone considering this product?
Freshsales gives the exact portfolio for analysis, It makes deal communication transparent and authentic.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Trustworthy
Arun Kumar J.
- Role: Information Technology
- Industry: Banking
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2022
Modern CRM competing with world class CRM
Likeliness to Recommend
What differentiates Freshsales from other similar products?
They care highly about their customers and tries to provide world class service without any compromise with quality and that's well suitable for enterprises
What is your favorite aspect of this product?
Graphical User Interface.
What do you dislike most about this product?
Nothing as sort dislike but they've lot of catching up to do compared with the top crm products
What recommendations would you give to someone considering this product?
The customer support from freshsales is very good and they try to provide customer delight.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing