Epos Now Logo
Epos Now Logo
EPOS Now

Epos Now

7.1 /10
Category
Epos Now
7.1 /10

What is Epos Now?

Inventory, customer loyalty and point-of-sale software for iPad, Android, Mac & PC. Instant setup, grow and manage your business in the cloud. From a single location, to many.

Company Details


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Awards & Recognition

Epos Now won the following awards in the Retail POS category

Epos Now Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Epos Now.

85 Likeliness to Recommend

100 Plan to Renew

67 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+67 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Epos Now?

8% Negative
7% Neutral
85% Positive

Pros

  • Saves Time
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Under Delivered
  • Slower Product Innovation
  • Less Inspiring

Feature Ratings

Average 78

Sales Transactions

87

Cash Register Point of Purchase Devices

81

Analytics and Reporting

81

Pricing Promotions

73

Employee Management

73

Inventory Control

73

Employee Mobile

69

PCI and EMV Compatible

68

Online Integrations Web Store

63

Customer Account Management

63

Loyalty Program

61

Vendor Capability Ratings

Average 73

Usability and Intuitiveness

81

Ease of Implementation

79

Ease of IT Administration

79

Ease of Customization

77

Ease of Data Integration

75

Quality of Features

75

Breadth of Features

71

Business Value Created

71

Product Strategy and Rate of Improvement

68

Vendor Support

67

Availability and Quality of Training

67

Epos Now Reviews

Ross T.

  • Role: Vendor Management
  • Industry: Food and Beverage
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Great product, easy to use.

Likeliness to Recommend

8 /10

What differentiates Epos Now from other similar products?

Ease of operation

What is your favorite aspect of this product?

Ease of operation

What do you dislike most about this product?

Bulk update

What recommendations would you give to someone considering this product?

Works best for small operations

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Efficient Service

Cons

  • Charges for Enhancements

Steven n.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Great product but lots of additional costs

Likeliness to Recommend

10 /10

What differentiates Epos Now from other similar products?

One package

What is your favorite aspect of this product?

Laptop use

What do you dislike most about this product?

Integration with other items

What recommendations would you give to someone considering this product?

Space and additional monthly costs

Pros

  • Fair
  • Over Delivered
  • Helps Innovate
  • Continually Improving Product

Karen O.

  • Role: Operations
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Easy to use & back office information is detailed.

Likeliness to Recommend

8 /10

What differentiates Epos Now from other similar products?

Ease of card terminal integration & ease of use.

What is your favorite aspect of this product?

The till is easy to use & staff learn quickly.

What do you dislike most about this product?

Lack of gift voucher functionality, still after 5 years with EPOS now.

What recommendations would you give to someone considering this product?

Making use of the apps that can integrate with the till.

Pros

  • Enables Productivity
  • Saves Time
  • Fair
  • Altruistic

Cons

  • Slower Product Innovation
  • Less Inspiring
  • Less Caring

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