What is eclincher?
eClincher offers complete management of social media presence including publishing, smart inbox, engagement, monitoring, suggested content and analytics across multiple channels. It is simple, effective and a massive time saver. Top ranked by users!
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
93 Plan to Renew
82 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love eclincher?
Pros
- Unique Features
- Respectful
- Includes Product Enhancements
- Security Protects
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Campaign Execution
Social Media Channel Integration Outbound
Social Response Management
Social Moderation and Workflow Management
Social Post Archival
Dashboards and Visualization
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Data Integration
Ease of Implementation
Breadth of Features
Ease of Customization
Business Value Created
Product Strategy and Rate of Improvement
Availability and Quality of Training
Quality of Features
Usability and Intuitiveness
Ease of IT Administration
Vendor Support
eclincher Reviews
Adamson E.
- Role: Sales Marketing
- Industry: Finance
- Involvement: End User of Application
Submitted Nov 2022
Super for cross-team social media management.
Likeliness to Recommend
What differentiates eclincher from other similar products?
Team collaboration when managing a company's social media account is essential. eClincher provides a set of approval workflow features and seamless transitions, that puts everybody in my team on the same page. I am able to assign and tag messages as tasks, view log history of my team members, create and highlight drafts and even drop comment as notes for reference purposes, with my team. All of these contributes to making our collaboration efforts as a team a lot easier.
What is your favorite aspect of this product?
eClincher provides quality integration with other important software tools we use, to make our experience on eClincher better. At the moment, integrations with Canva and Pocket have created some of the biggest day to day business value for my team. Integration with Canva, ensures that we are able to design and schedule digital content all from one platform. While integrating eClincher with Pocket has made the process of surfing the internet, finding and saving content for curation as smooth as it can possibly be.
What do you dislike most about this product?
Eclincher falls short in terms of navigational control and intuitiveness. An example of what i am referring to , is how i am sometimes redirected offsite ( back to a social media website ) , before I am able to view full content of specific comments . Having to go back and forth between eclincher and a social media which I am supposed to have been tracking through eclincher slows me down.
What recommendations would you give to someone considering this product?
For large sized teams managing social media platforms, i think they can rely on eClincer.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Monica V.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Nov 2022
"Eclincher has all I need."
Likeliness to Recommend
What differentiates eclincher from other similar products?
This software is unique in comparison to others since it can interact with the vast majority of social networking sites and applications. Furthermore, the continual upgrades are incredible, but the customer service is unparalleled.
What is your favorite aspect of this product?
All of the bells and whistles are top-notch. Amazingly simple in its use. I really appreciate the availability of help at any time (which I use regularly). One of the finest parts is that development of the platform itself is ongoing and progressive. As a result of clearly listening to user feedback, each new version is FANTASTIC. Hashtag suggestions on Instagram are fantastic. Putting out content in the world without using push notifications is fantastic. Tracking feeds and keywords may be quite useful. I can't wait to get started with the influencer function.
What do you dislike most about this product?
It's not as smooth as other services like Agorapulse or Later. Nonetheless, the site's features justify the cost, and it's always being improved. My best assumption is that if you start entering a user's name to tag them in a photo, it won't offer any suggestions as you go, and if you make a mistake, the photo won't be uploaded regardless of how many times you attempt. It won't be an issue if you take the time to get the appropriate username before you need to use it. In addition, Instagram Stories can't be scheduled... yet. However, I have no doubt that it will be implemented if consumers demand it.
What recommendations would you give to someone considering this product?
The application comes highly recommended by me due to the fact that it is a very helpful tool that helps manage postings on many social networks such as Facebook, Instagram, Twitter, Google+, and other similar platforms. The auto-post function is my favorite of all the features. It gives me the ability to plan my posts to go up at various times throughout the day automatically.
Pros
- Unique Features
- Efficient Service
- Inspires Innovation
- Client's Interest First
Grace-Ann O.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2022
"Easy to use and satisfy all my needs."
Likeliness to Recommend
What differentiates eclincher from other similar products?
It's different from other applications since it integrates with so many others; my favorite of them is Canva, which lets me make unique graphics to use in my postings.
What is your favorite aspect of this product?
The live chat tool is the one I use the most often. They always get back to me soon and do their best to resolve the problem at hand. As an agency, we can get a lot of use out of this cheap scheduling tool, which is why I have only tried a couple of others.
What do you dislike most about this product?
A few bugs occasionally pop up and create problems, but they're always reported. Only after using the platform for a while did I figure out how to optimize my workflow to minimize my time spent on each task.
What recommendations would you give to someone considering this product?
I think it's a great tool and would recommend it to anybody looking for a fun and simple application. The ability to plan posts in advance, the mostly hands-off nature of the platform, and the accessibility of the platform through mobile app are all things I much like.
Pros
- Efficient Service
- Effective Service
- Saves Time
- Client Friendly Policies