DocuWare
8.3 /10

What is DocuWare?

DocuWare is a modern document management system for professional enterprise content management. Install the on-premise solution on your servers and use it throughout the company. Our flexible license model and various software modules allow you to perfectly tailor the software to your work processes and company requirements.

Company Details


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Awards & Recognition

DocuWare won the following awards in the Document Management category

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DocuWare Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocuWare.

87 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocuWare?

5% Negative
3% Neutral
92% Positive

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Altruistic

Feature Ratings

Average 84

Searchability

89

Document Sharing

88

Document Hosting

88

Security and Access Control

85

Metrics and Reporting

85

Access Tracking

84

Publication Workflow

83

Check Out Check in

82

Editor Functions

82

Version Control

82

Indexing and Classification

80

Vendor Capability Ratings

Average 85

Ease of Data Integration

89

Quality of Features

88

Ease of Customization

87

Breadth of Features

85

Availability and Quality of Training

85

Ease of IT Administration

84

Business Value Created

84

Usability and Intuitiveness

84

Vendor Support

83

Ease of Implementation

82

Product Strategy and Rate of Improvement

79

DocuWare Reviews

James T.

  • Role: Human Resources
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great system to store and manage files

Likeliness to Recommend

9 /10

What differentiates DocuWare from other similar products?

Information collection, utilization, integration, and delivery are all enhanced by DocuWare's cutting-edge capabilities, all of which may be activated quickly and easily. The open architecture of DocuWare means that it may support a wide variety of connections, from the simple to the complex, and be put to practical use by anyone.

What is your favorite aspect of this product?

In my opinion, the biggest challenge facing our sector today is ensuring that the correct individuals receive the right information while keeping EVERY piece of data safe from prying eyes. Nearly 12,000 identified users and almost 1 billion photos are stored in the principal DocuWare system at the heart of a huge enterprise.

What do you dislike most about this product?

It might be challenging to keep up with the constant stream of new innovations and their accompanying features and capabilities. There are newsletters, blogs, videos, etc., but if I had a magic wand, I would design a universal portal that compiles this data and provides context-specific links to the nuances of frequently recognized categories.

What recommendations would you give to someone considering this product?

Users are not restricted to the data gathered at the time of document storage thanks to DocuWare's connecting and building upon already existing data. DocuWare's ability to enhance index information and give a two-way connection to external data has facilitated the easy creation of a link between previously unrelated operations.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service
  • Role: Human Resources
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Jun 2023

Saves paper and time!

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Acts with Integrity

Martha S.

  • Role: Operations
  • Industry: Biotechnology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

The Best Document Managing Software

Likeliness to Recommend

8 /10

What differentiates DocuWare from other similar products?

One can access his/her DocuWare account from anywhere. Its synchronize option document management option is very convenient. File cabinets can be easily created. Storing documents on DocuWare is more secure.

What is your favorite aspect of this product?

The data retrieval process is very helpful. It is helpful for users in many ways including education, entreprenuership, and the banking sector. The screens are built according to the ease of user of rather than that of programmer.

What do you dislike most about this product?

If anything I would say that needs little consideration is its high cost. However, the benefits this software is giving us offset the high cost. I am higly impressed with the functions and services of this company and would recommend it with confidence.

What recommendations would you give to someone considering this product?

If anyone is having in understanding its functioning, he/she would go to watch tutorials rather than having someone. You would not regret money spending on it, as it is worth buying the product.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Effective Service

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