What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceDocStar Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on DocStar.
92 Likeliness to Recommend
100 Plan to Renew
91 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Respectful
- Caring
- Altruistic
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Collaboration
Metadata Management
Mobile
ECM Document Management
Access Permissions Management
Capture Channels
Workflow Process Automation
File Approvals Esignatures
Search
File Conversion
Ediscovery Audit Trail
Vendor Capability Ratings
Vendor Support
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Product Strategy and Rate of Improvement
Breadth of Features
Quality of Features
Ease of Customization
DocStar Reviews
Kirubi K.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Aug 2021
Epicor ECM Review
Likeliness to Recommend
What differentiates DocStar from other similar products?
This is one highly scalable software as it is cloud based. It is secure and highly customizable. It makes business content management a breeze.
What is your favorite aspect of this product?
I like that Epicor ECM is affordable - since it is scalable, we only pay what we need for now and scale when need be. The software offers great features and it is customizable I like that Epicor ECM is secure
What do you dislike most about this product?
No flaws with Epicor ECM because it always works
What recommendations would you give to someone considering this product?
I would still choose Epicor ECM because it has worked well and has all the features that we ever needed. It is affordable and secure. I recommend it.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Trustworthy
KEVIN H.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2021
Ease of workflow development Ease of data input
Likeliness to Recommend
What differentiates DocStar from other similar products?
Integration with MS Office products
What is your favorite aspect of this product?
Ability to either scan or email documents to a workflow for processing.
What do you dislike most about this product?
Don't really have any dislikes
What recommendations would you give to someone considering this product?
Make sure you have a business owner to drive implementation for all departments.
Pros
- Security Protects
- Helps Innovate
- Continually Improving Product
- Reliable
Tyler S.
- Role: Finance
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Feb 2021
Great product at a great price
Likeliness to Recommend
What differentiates DocStar from other similar products?
When searching for a product that would create value for our company, almost all had the same exact features and fairly high price points. We randomly came across Docstar and not only did it offer more features, but the price was significantly lower than the others we had seen. We started out only looking for a software that would operate only as an electronic filing cabinet and ended up with a product that would integrate with our ERP system to fully automate our AP processes.
What is your favorite aspect of this product?
It is very user friendly. I would also say that having the ability to spread the product out over the whole company has provided us with a much higher and quicker ROI than if we just limited it to our AP department. It was quite easy to utilize in other areas of our organization which was something we did not plan on when the process started.
What do you dislike most about this product?
We have a fairly small IT department, so the integration has not always been the best and with them being spread so thin, we have not really had dedicated time to fix a few small bugs.
What recommendations would you give to someone considering this product?
Check to see if they commonly work with your ERP and make sure you have an IT team member dedicated to the product. It might not be their only job function, but having someone you know can dedicate time to it will help you in the long run.
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Unique Features
