DocStar Logo Award Winner Product Badge
DocStar Logo Award Winner Product Badge
Epicor Software

DocStar

9.2 /10
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DocStar
9.2 /10

What is DocStar?

DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.

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Awards & Recognition

DocStar won the following awards in the Enterprise Content Management - Enterprise category

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DocStar Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on DocStar.

90 Likeliness to Recommend

98 Plan to Renew

91 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love DocStar?

0% Negative
4% Neutral
96% Positive

Pros

  • Respectful
  • Caring
  • Enables Productivity
  • Trustworthy

Feature Ratings

Average 91

ECM Document Management

92

Metadata Management

91

Mobile

91

Access Permissions Management

91

Workflow Process Automation

90

Search

90

Collaboration

90

File Approvals Esignatures

90

Capture Channels

90

File Conversion

89

Ediscovery Audit Trail

89

Vendor Capability Ratings

Average 88

Business Value Created

91

Vendor Support

91

Ease of Data Integration

90

Usability and Intuitiveness

88

Availability and Quality of Training

88

Ease of Implementation

88

Quality of Features

88

Ease of IT Administration

88

Product Strategy and Rate of Improvement

88

Breadth of Features

87

Ease of Customization

85

DocStar Reviews

Tushar K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

Best cloud based ECM

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

System workflows are the best part of it. It's highly scalable and uses AI to classify documents which makes it different than other ECM.

What is your favorite aspect of this product?

It's use of artificial intelligence in detecting documents.

What do you dislike most about this product?

There's has been a lots of changes happening in the tool so it's better to have the changelogs.

What recommendations would you give to someone considering this product?

Looking forward to get an evaluation period as well as proper documentation.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Effective Service
  • Acts with Integrity

Cons

  • Under Delivered
  • Role: Finance
  • Industry: Finance
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2022

Excellent Product

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jacob H.

  • Role: Information Technology
  • Industry: Utilities
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Aug 2022

Easy to use and meets our needs!

Likeliness to Recommend

10 /10

What differentiates DocStar from other similar products?

The UI is user friendly and extremely easy to navigate. The built in training modules are literal life savers.

What is your favorite aspect of this product?

The searchability function is astounding. Between metadata and OCR, there's nothing our employees cannot find within minutes.

What do you dislike most about this product?

Not being able to choose the document file type when scanning into DocStar ECM.

What recommendations would you give to someone considering this product?

There are additional Epicor programs and modules that can be integrated with DocStar ECM. Be sure to have all needs and requirements known before implementation.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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