In Partnership With SelectHub
What is DocStar?
DocStar is a scalable, strategic cloud-based tool that allows you to manage all of your content securely—from capture to destruction.
Company Details
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In Partnership With SelectHub
DocStar Ratings
Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
98 Plan to Renew
91 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love DocStar?
Pros
- Respectful
- Caring
- Enables Productivity
- Trustworthy
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
ECM Document Management
Metadata Management
Mobile
Access Permissions Management
Workflow Process Automation
Search
Collaboration
File Approvals Esignatures
Capture Channels
File Conversion
Ediscovery Audit Trail
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of Data Integration
Usability and Intuitiveness
Availability and Quality of Training
Ease of Implementation
Quality of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Ease of Customization
DocStar Reviews
Tushar K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
Best cloud based ECM
Likeliness to Recommend
What differentiates DocStar from other similar products?
System workflows are the best part of it. It's highly scalable and uses AI to classify documents which makes it different than other ECM.
What is your favorite aspect of this product?
It's use of artificial intelligence in detecting documents.
What do you dislike most about this product?
There's has been a lots of changes happening in the tool so it's better to have the changelogs.
What recommendations would you give to someone considering this product?
Looking forward to get an evaluation period as well as proper documentation.
Pros
- Performance Enhancing
- Enables Productivity
- Effective Service
- Acts with Integrity
Cons
- Under Delivered
Please tell us why you think this review should be flagged.
- Role: Finance
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Excellent Product
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
Jacob H.
- Role: Information Technology
- Industry: Utilities
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Easy to use and meets our needs!
Likeliness to Recommend
What differentiates DocStar from other similar products?
The UI is user friendly and extremely easy to navigate. The built in training modules are literal life savers.
What is your favorite aspect of this product?
The searchability function is astounding. Between metadata and OCR, there's nothing our employees cannot find within minutes.
What do you dislike most about this product?
Not being able to choose the document file type when scanning into DocStar ECM.
What recommendations would you give to someone considering this product?
There are additional Epicor programs and modules that can be integrated with DocStar ECM. Be sure to have all needs and requirements known before implementation.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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