Dayforce Customer Reviews 2024

Dayforce

8.2 /10

What is Dayforce?

Dayforce (formerly Ceridian) is a global human capital management (HCM) platform that transforms the employee experience. It unifies data from across the entire employee lifecycle to enable better decision-making at every level. Dayforce is a comprehensive cloud platform that combines HR, payroll, benefits, workforce management, and talent management in a single application. Our scalable platform is built with a single, flexible rules engine combined with real-time updates and calculations that help address complex regulatory requirements.

Company Details

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Awards & Recognition

Dayforce won the following awards in the Payroll category

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1 Top Rated Capabilities

4 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

1 Top Rated Features

2023

3 Top Rated Capabilities

11 Top Rated Features

2022

2021 Data Quadrant Gold Medalist

2021

Dayforce Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Dayforce.

86 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+70 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Dayforce?

5% Negative

18% Neutral

77% Positive

Pros

Security Protects
Respectful
Reliable
Enables Productivity

Cons

Under Delivered
Less Effective Service

Feature Ratings

Average 84

Direct Deposit

Time and Attendance

Tax Form Preparation

Self Service Portal

HR Systems Interface

Compensation Management

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Vendor Capability Ratings

Average 76

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation

Also Featured in...

Human Capital Management - Enterprise

Score 8.4

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Workforce Management - Enterprise

Score 8.3

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Talent Management

Score 8.2

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Benefits Administration

Score 8.0

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Dayforce Reviews

Role: Information Technology
Industry: Finance
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2024

Great customization available.

Likeliness to Recommend

7 /10

Pros

Acts with Integrity
Performance Enhancing
Enables Productivity
Trustworthy

Cons

Less Effective Service
Vendor Friendly Policies

Role: Finance
Industry: Agriculture
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Jan 2024

Dayforce Review

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Nimo H.

Role: Human Resources
Industry: Retail
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jan 2024

Beyond the Clock.

Likeliness to Recommend

9 /10

What differentiates Dayforce from other similar products?

One of the standout use cases for Ceridian Dayforce in our organization is its integrated approach to workforce management. The software seamlessly connects various HR processes, from payroll and time tracking to talent management.

What is your favorite aspect of this product?

I love the self-service functionality. Employees can easily access and update their personal information, review pay stubs, and request time off without HR intervention. This not only saves time but also empowers employees to take control of their HR-related needs.

What do you dislike most about this product?

The reporting capabilities.

What recommendations would you give to someone considering this product?

Ceridian Dayforce excels in various HR functions, but it particularly shines in payroll and time management. The seamless integration of time tracking with payroll ensures accurate and timely processing.

Pros

Helps Innovate
Enables Productivity
Trustworthy
Unique Features

Dayforce

What is Dayforce?

Company Details

Need Assistance?

Awards & Recognition

2021 Data Quadrant Gold Medalist

Dayforce Ratings

86 Likeliness to Recommend

96 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+70 Net Emotional Footprint

How much do users love Dayforce?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Direct Deposit Ability to print or deposit paychecks directly into bank accounts.

Time and Attendance Includes time tracking, attendance tracking, vacation tracking, PTO, sick and necessary leave tracking, and alert mechanisms.

Tax Form Preparation Ability to prepare employee taxation forms at tax time.

Self Service Portal Ability for employees to update personal profiles through a self-service portal.

HR Systems Interface Ability to interface with the organization’s HR system.

Compensation Management Includes all aspects of compensation design, salary bands, salaried and hourly employment information, and bonus and variable compensation.

Taxation Deduction Ability to calculate and deduct appropriate taxes

Benefits Calculation Ability to calculate benefits

Accounting Systems Interface Ability to interface with the organization’s accounting system.

Retirement Plan Tracking Ability to manage employee retirement benefits and tax implications.

Vacation and Leave Tracking Ability to track employee sick and vacation entitlements.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Also Featured in...

Human Capital Management - Enterprise

Workforce Management - Enterprise

Talent Management

Benefits Administration

Dayforce Reviews

Great customization available.

Likeliness to Recommend

Pros

Cons

Dayforce Review

Likeliness to Recommend

Pros

Nimo H.

Beyond the Clock.

Likeliness to Recommend

Pros

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Feature Ratings

Direct Deposit

Time and Attendance

Tax Form Preparation

Self Service Portal

HR Systems Interface

Compensation Management

Taxation Deduction

Benefits Calculation

Accounting Systems Interface

Retirement Plan Tracking

Vacation and Leave Tracking

Vendor Capability Ratings

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Usability and Intuitiveness

Business Value Created

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Ease of Data Integration

Vendor Support

Ease of Implementation