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What is Crownpeak Digital Experience Platform?
Our software-as-a-service Digital Experience Management platform, enables non-technical marketers to rapidly publish content across any digital channel, while maintaining centralized control.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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82 Likeliness to Recommend
1
Since last award
100 Plan to Renew
87 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Crownpeak Digital Experience Platform?
Pros
- Helps Innovate
- Respectful
- Fair
- Friendly Negotiation
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Content Security
Analytics and Reporting
Content Repository
Web Publishing Capabilities
Management Interface
Standard Templates
Digital Asset Management
Translation Facilitation
E-Commerce Integration
Social Media Integration
Multi Channel Support
Vendor Capability Ratings
Ease of IT Administration
Ease of Data Integration
Vendor Support
Ease of Customization
Ease of Implementation
Usability and Intuitiveness
Quality of Features
Business Value Created
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
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Crownpeak Digital Experience Platform Reviews
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Ivonne L.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2024
Flexible Web Experiences for Any Device
Likeliness to Recommend
What differentiates Crownpeak Digital Experience Platform from other similar products?
Its digital experience management (DXM) solution enables crafting multichannel digital experiences tailored to any device form factor. Responsive layouts ensure that your resource portal looks great on both desktop and mobile devices. Custom branding and personalized content zones also help promote adoption across different groups. Crownpeak is excellent at headless integration, which allows for the consolidation of text, documents, and media from various repositories into unified interfaces. This approach avoids content duplication since Crownpeak ingests materials from primary sources.
What is your favorite aspect of this product?
No coding expertise is required to create distribution hubs with the visual, point-and-click page builder. Streamlining how different groups access resources saves tons of manual emailing and spreadsheets. Forms with conditional logic also allow you to collect usage data from teams for metrics-driven planning. Combining resources into a single, branded portal with role-based access makes distribution systematic.
What do you dislike most about this product?
Although newcomers may find the extensive configuration options initially complex, they provide flexibility for customization. Automated workflows can take some time to master, but intuitive UX design and helpful documentation can speed up the process.
What recommendations would you give to someone considering this product?
Crownpeak is a game changer for distribution coordinators looking to upgrade their rigid portals or modernize manual processes. The DXM platform centralizes all vital distribution tasks, from asset ingestion to access controls, within flexible, branded experiences that teams actually want to use. By adopting Crownpeak, you can eliminate productivity bottlenecks and redundancies from legacy systems, resulting in improved operational efficiency.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Santos E.
- Role: Operations
- Industry: Consulting
- Involvement: End User of Application
Submitted Sep 2022
Supportive Digital Transformational App
Likeliness to Recommend
What differentiates Crownpeak Digital Experience Platform from other similar products?
Crownpeak is a competent program that helps in controlling the digital transformation for companies and attract more sales.
What is your favorite aspect of this product?
Crownpeak has strategic mechanisms of including all users in the decision making without missing any
What do you dislike most about this product?
Crownpeak has a complete help in matters security and digital support, hence, very useful.
What recommendations would you give to someone considering this product?
Crownpeak is a highly digital transformation program for companies.
Pros
- Helps Innovate
- Continually Improving Product
- Enables Productivity
- Unique Features
![](https://cdn.softwarereviews.com/production/profile_image/1940985/original/1940985.jpg?1708631408)
Valentin S.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted May 2022
create better online marketing.
Likeliness to Recommend
What differentiates Crownpeak Digital Experience Platform from other similar products?
One of the most similar solutions to Crownpeak is the Yext tool, because it has a good set of functions which can be managed from content to customer experiences, it is fascinating to be able to track all user interactions through users, in the same way as in Crownpeak that allows all users to create digital experiences.
What is your favorite aspect of this product?
has created a positive impact on our business, making a return on all of our content. Through Crownpeak we can manage all the content of our websites and create unique experiences with all clients. Its price is accessible and it provides us with digital quality, always counting on the best in artificial intelligence technology. thanks to tag management we can maximize productivity and generate more customer traffic on our website.
What do you dislike most about this product?
There really is nothing else that disguised us from this flexible and easy to implement tool, it has allowed us to perform a better workflow, our sales have increased considerably with this platform.
What recommendations would you give to someone considering this product?
its usability is quite flexible and adapts to any organization, whether large or small, from customer service to the functions and characteristics of this platform, they create good performance in our company. The support is one of the best I have seen, it has created a good impact because we have received good attention and they have provided us with excellent solutions.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy