Crownpeak Digital Experience Platform Logo
Crownpeak Digital Experience Platform Logo
Crownpeak Technology, Inc

Crownpeak Digital Experience Platform

7.8 /10
Category
Crownpeak Digital Experience Platform
7.8 /10

What is Crownpeak Digital Experience Platform?

Our software-as-a-service Digital Experience Management platform, enables non-technical marketers to rapidly publish content across any digital channel, while maintaining centralized control.

Company Details


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Awards & Recognition

Crownpeak Digital Experience Platform won the following awards in the Digital Experience - Enterprise category

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Crownpeak Digital Experience Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Crownpeak Digital Experience Platform.

82 Likeliness to Recommend

1
Since last award

100 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Crownpeak Digital Experience Platform?

0% Negative
9% Neutral
91% Positive

Pros

  • Helps Innovate
  • Respectful
  • Fair
  • Friendly Negotiation

Feature Ratings

Average 87

Content Security

92

Analytics and Reporting

88

Content Repository

88

Web Publishing Capabilities

88

Management Interface

87

Standard Templates

85

Digital Asset Management

85

Translation Facilitation

84

E-Commerce Integration

82

Social Media Integration

82

Multi Channel Support

81

Vendor Capability Ratings

Average 84

Ease of IT Administration

88

Ease of Data Integration

87

Vendor Support

86

Ease of Customization

86

Ease of Implementation

86

Usability and Intuitiveness

86

Quality of Features

84

Business Value Created

81

Availability and Quality of Training

81

Breadth of Features

80

Product Strategy and Rate of Improvement

79

Crownpeak Digital Experience Platform Reviews

Ivonne L.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Flexible Web Experiences for Any Device

Likeliness to Recommend

9 /10

What differentiates Crownpeak Digital Experience Platform from other similar products?

Its digital experience management (DXM) solution enables crafting multichannel digital experiences tailored to any device form factor. Responsive layouts ensure that your resource portal looks great on both desktop and mobile devices. Custom branding and personalized content zones also help promote adoption across different groups. Crownpeak is excellent at headless integration, which allows for the consolidation of text, documents, and media from various repositories into unified interfaces. This approach avoids content duplication since Crownpeak ingests materials from primary sources.

What is your favorite aspect of this product?

No coding expertise is required to create distribution hubs with the visual, point-and-click page builder. Streamlining how different groups access resources saves tons of manual emailing and spreadsheets. Forms with conditional logic also allow you to collect usage data from teams for metrics-driven planning. Combining resources into a single, branded portal with role-based access makes distribution systematic.

What do you dislike most about this product?

Although newcomers may find the extensive configuration options initially complex, they provide flexibility for customization. Automated workflows can take some time to master, but intuitive UX design and helpful documentation can speed up the process.

What recommendations would you give to someone considering this product?

Crownpeak is a game changer for distribution coordinators looking to upgrade their rigid portals or modernize manual processes. The DXM platform centralizes all vital distribution tasks, from asset ingestion to access controls, within flexible, branded experiences that teams actually want to use. By adopting Crownpeak, you can eliminate productivity bottlenecks and redundancies from legacy systems, resulting in improved operational efficiency.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Santos E.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Supportive Digital Transformational App

Likeliness to Recommend

9 /10

What differentiates Crownpeak Digital Experience Platform from other similar products?

Crownpeak is a competent program that helps in controlling the digital transformation for companies and attract more sales.

What is your favorite aspect of this product?

Crownpeak has strategic mechanisms of including all users in the decision making without missing any

What do you dislike most about this product?

Crownpeak has a complete help in matters security and digital support, hence, very useful.

What recommendations would you give to someone considering this product?

Crownpeak is a highly digital transformation program for companies.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Unique Features

Valentin S.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

create better online marketing.

Likeliness to Recommend

9 /10

What differentiates Crownpeak Digital Experience Platform from other similar products?

One of the most similar solutions to Crownpeak is the Yext tool, because it has a good set of functions which can be managed from content to customer experiences, it is fascinating to be able to track all user interactions through users, in the same way as in Crownpeak that allows all users to create digital experiences.

What is your favorite aspect of this product?

has created a positive impact on our business, making a return on all of our content. Through Crownpeak we can manage all the content of our websites and create unique experiences with all clients. Its price is accessible and it provides us with digital quality, always counting on the best in artificial intelligence technology. thanks to tag management we can maximize productivity and generate more customer traffic on our website.

What do you dislike most about this product?

There really is nothing else that disguised us from this flexible and easy to implement tool, it has allowed us to perform a better workflow, our sales have increased considerably with this platform.

What recommendations would you give to someone considering this product?

its usability is quite flexible and adapts to any organization, whether large or small, from customer service to the functions and characteristics of this platform, they create good performance in our company. The support is one of the best I have seen, it has created a good impact because we have received good attention and they have provided us with excellent solutions.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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