What is Contentserv Product Experience Cloud?
Manage your product content at scale, get your products to market faster and deliver personalized product experiences across all touchpoints.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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85 Likeliness to Recommend
100 Plan to Renew
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+80 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Contentserv Product Experience Cloud?
Pros
- Performance Enhancing
- Enables Productivity
- Trustworthy
- Respectful
Cons
- Under Delivered
- Less Effective Service
- Wastes Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Omni-Channel Information Delivery
Workflow and Approval Management
Master Record Management
Product Categorization & Relationships
Data Export
Role-Based Access Management
Integration
Digital Asset Management
Product Data Analytics
Data Syndication
Advanced Search and Filtering
Vendor Capability Ratings
Business Value Created
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Ease of Data Integration
Ease of Customization
Quality of Features
Ease of Implementation
Vendor Support
Contentserv Product Experience Cloud Reviews
- Role: Sales Marketing
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2022
Great features.
Likeliness to Recommend
Pros
- Unique Features
- Inspires Innovation
- Caring
- Client Friendly Policies
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jun 2022
Easy to use and work with.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Jun 2022
Great organization solution.
Likeliness to Recommend
Pros
- Reliable
- Performance Enhancing
- Respectful
- Altruistic
Cons
- Under Delivered
- Leverages Incumbent Status