What is Constant Contact?
Powerful email marketing made easy. With Constant Contact, you can create effective email marketing and other online marketing campaigns to meet your business goals.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
99 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+89 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Constant Contact?
Pros
- Respectful
- Trustworthy
- Security Protects
- Fair
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Email Marketing Automation
Marketing Project Management
Customer Journey Modelling
Marketing Analytics
Marketing Asset Management
Mobile Marketing Management
Social Media Marketing Management
Recommended Best Action
Opportunity Pipeline Tracking
Vendor Capability Ratings
Business Value Created
Vendor Support
Ease of Implementation
Breadth of Features
Quality of Features
Availability and Quality of Training
Ease of Data Integration
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Customization
Ease of IT Administration
Also Featured in...
Marketing Automation - B2C
Score 8.8
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Email Marketing
Score 8.6
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Marketing Platforms - Midmarket
Score 8.1
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Customer Relationship Management - Midmarket
Score 8.0
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Constant Contact Reviews
- Role: Operations
- Industry: Construction
- Involvement: Business Leader or Manager
Submitted Sep 2023
Easy to use and efficient but has some issues
Likeliness to Recommend
Pros
- Reliable
- Trustworthy
- Enables Productivity
- Unique Features
Marc S.
- Role: C-Level
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2023
easy to use and fantastic product
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Constant Contact and Mailchimp are email marketing platforms that offer similar features.
What is your favorite aspect of this product?
Constant Contact offers less customizable signup forms and landing pages.
What do you dislike most about this product?
i didn't dislike anything
What recommendations would you give to someone considering this product?
i am very consider this product because of low cost and easy to use
Pros
- Performance Enhancing
- Altruistic
- Reliable
- Trustworthy
Christina H.
- Role: Sales Marketing
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2023
It feels clunky and outdated.
Likeliness to Recommend
What differentiates Constant Contact from other similar products?
Some of the customer journey options.
What is your favorite aspect of this product?
The customer journey.
What do you dislike most about this product?
The interface.
What recommendations would you give to someone considering this product?
Make sure it works for your needs.
Pros
- Reliable
- Trustworthy
- Respectful
- Fair
Cons
- Less Effective Service
- Less Efficient Service
- Less Generous