What is ChatGPT?
ChatGPT is a free-to-use AI system. It is used for engaging conversations, gaining insights, automating tasks, and witnessing the future of AI, all in one place.
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
100 Plan to Renew
80 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love ChatGPT?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Unique Features
Emotional Footprint
How to Read
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Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Vendor Capability Ratings
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ChatGPT Reviews
Liticia Jeannette M.
- Role: Student Academic
- Industry: Communications
- Involvement: End User of Application
Submitted Apr 2024
Likeliness to Recommend
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
Andrew F.
- Role: Finance
- Industry: Banking
- Involvement: End User of Application
Submitted Apr 2024
Provides customized and relevant answers.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
Unlike other tools its customization because it allows you to adjust the interface and behavior of the chatbot according to your needs and preferences, making it more useful and adaptable to different situations.
What is your favorite aspect of this product?
I greatly admire its ability to integrate other systems because it can be integrated with other systems and applications, such as e-commerce platforms, customer relationship management systems (CRM) and collaboration platforms.
What do you dislike most about this product?
I don't like how you lose the context of conversations, which can result in inappropriate or irrelevant responses.
What recommendations would you give to someone considering this product?
Its ability to help customers solve their doubts and provide valuable information did not disappoint.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
William P.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Interact with you and answer your questions.
Likeliness to Recommend
What differentiates ChatGPT from other similar products?
This tool is distinguished from others by its ability to process natural language because it uses a combination of natural language processing techniques and machine learning to understand and answer questions, allowing for more natural and human interaction.
What is your favorite aspect of this product?
Its ability to customize is highly appreciated; I can adjust the chatbot interface and behavior according to my needs and preferences.
What do you dislike most about this product?
If I have no experience in using chatbots or advanced technical programming skills, it can be difficult to use.
What recommendations would you give to someone considering this product?
I definitely recommend it because it allows the chatbot to adapt to the needs and preferences of each requirement.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing