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What is Brevo?
Brevo (formerly SendinBlue) is a self service solution for companies to send emails and SMS. Born of the need to effectively and easily manage marketing campaigns independently, Brevo is for both beginners and advanced users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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93 Likeliness to Recommend
2
Since last award
98 Plan to Renew
1
Since last award
92 Satisfaction of Cost Relative to Value
4
Since last award
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Brevo?
Pros
- Client's Interest First
- Includes Product Enhancements
- Performance Enhancing
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Loyalty Promotions Management
Scheduled Messaging
Social Media Marketing Management
Communication Archive
Marketing Analytics
Mobile Marketing Management
Opt-in
Mobile Payments
Application Integration
Text Messaging
Surveys Feedback
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Usability and Intuitiveness
Ease of IT Administration
Ease of Customization
Breadth of Features
Quality of Features
Ease of Data Integration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
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Brevo Reviews
Husnah A.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Brevo is a professional marketing tool
Likeliness to Recommend
What differentiates Brevo from other similar products?
Brevo is scalable enough and comes with multiple functions, has the live chat tool which one can use to offer live chat on the website, Has the Whatsapp marketing feature which we are currently using to send Whatsapp marketing to our subscribers and the emailing system for sending email campaigns and all comes at the same pricing
What is your favorite aspect of this product?
I like the Whatsapp Marketing feature, it has simple features to use like interactive bot which I use to offer cognitive interactive campaigns to our subscribers through Whatsapp that helps us to create a positive engagement with our clients.
What do you dislike most about this product?
We often get issues sending email campaigns as most emails do not get delivered on time and they would bounce back even if we have enough credit on our Brevo account. They do not have email validity checker feature which we can use to detect invalid emails so we can optimize our campaigns and increase it is delivery score
What recommendations would you give to someone considering this product?
Brevo is easy to use and comes with more templates that one can use
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Efficient Service
Fathima N.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2024
Super fast for email and WhatsApp marketing
Likeliness to Recommend
What differentiates Brevo from other similar products?
Setting up WABA for WhatsApp marketing is completely free of charge and easy to setup without any technical knowledge compared to other tools where one needs to pay for this independently
What is your favorite aspect of this product?
I like the software pricing, it is cost friendly, the schedule rules help me to schedule WhatsApp Campaigns of when to be sent and this is saving me a lot of time
What do you dislike most about this product?
The tool has free version but comes with limited features that can be useful for business marketing, also it takes a lot of time to load data even when connected to a strong internet connection
What recommendations would you give to someone considering this product?
I would recommend the software because it has both Email marketing and WhatsApp marketing at the same subscription pricing
Pros
- Reliable
- Performance Enhancing
- Acts with Integrity
- Helps Innovate
Cristina C.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2024
Fantastic platform for optimizing revenue.
Likeliness to Recommend
What differentiates Brevo from other similar products?
I've used this amazing software to develop marketing content for emails and messages, among other platforms.
What is your favorite aspect of this product?
I like that I can boost performance and minimize campaigns through various communication channels, so that we can attract a greater number of customers.
What do you dislike most about this product?
There is nothing about this platform that I dislike; it's a useful tool for communications, sales, and marketing.
What recommendations would you give to someone considering this product?
I would suggest using it to develop marketing campaigns, monitor proposals and customer meetings, and manage the sales flow as it is a versatile tool.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
