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Category
Box
9.2 /10

What is Box?

Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.

Company Details


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Awards & Recognition

Box won the following awards in the Content Collaboration category

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Box Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Box.

90 Likeliness to Recommend

98 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Box?

2% Negative
0% Neutral
98% Positive

Pros

  • Reliable
  • Enables Productivity
  • Caring
  • Saves Time

Feature Ratings

Average 88

Drag and Drop User Interface

90

Large File Optimization

89

Audit Trail

89

Team Collaboration

89

Data Loss Prevention

89

Access Control and Rights Management

88

3rd-Party Integrations

88

Cognitive Content Services

88

Enterprise Grade Security Controls

87

Real-Time Synchronization

87

Electronic Signatures

87

Vendor Capability Ratings

Average 88

Business Value Created

90

Ease of Implementation

89

Quality of Features

89

Ease of Data Integration

89

Ease of Customization

89

Usability and Intuitiveness

88

Breadth of Features

87

Product Strategy and Rate of Improvement

86

Availability and Quality of Training

86

Ease of IT Administration

85

Vendor Support

85

Box Reviews

  • Role: Operations
  • Industry: Construction
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted May 2020

Big. A great sole storage system

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Includes Product Enhancements
  • Continually Improving Product
  • Reliable

Cons

  • Less Effective Service
  • Less Fair
  • Under Delivered

Eric N.

  • Role: Vendor Management
  • Industry: Gaming and Hospitality
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted May 2020

Easy to use, it reduced our cost and time

Likeliness to Recommend

9 /10

What differentiates Box from other similar products?

The user interface was much easier for us

What is your favorite aspect of this product?

User interface was much easier for most

What do you dislike most about this product?

I love this product

What recommendations would you give to someone considering this product?

You will not be disappointed in their products and service

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Angel T.

  • Role: Consultant
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2020

Easy to use even though it is a bit pricey .

Likeliness to Recommend

8 /10

What differentiates Box from other similar products?

Many things its easy to use mostly

What is your favorite aspect of this product?

Its easy to use and understand

What do you dislike most about this product?

Nothing liked it a lot

What recommendations would you give to someone considering this product?

Try it you will love it

Pros

  • Efficient Service
  • Effective Service
  • Helps Innovate
  • Continually Improving Product

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