What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Enables Productivity
- Caring
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Drag and Drop User Interface
Large File Optimization
Audit Trail
Team Collaboration
Data Loss Prevention
Access Control and Rights Management
3rd-Party Integrations
Cognitive Content Services
Enterprise Grade Security Controls
Real-Time Synchronization
Electronic Signatures
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Box Reviews
- Role: Operations
- Industry: Construction
- Involvement: IT Development, Integration, and Administration
Submitted May 2020
Big. A great sole storage system
Likeliness to Recommend
Pros
- Helps Innovate
- Includes Product Enhancements
- Continually Improving Product
- Reliable
Cons
- Less Effective Service
- Less Fair
- Under Delivered
Eric N.
- Role: Vendor Management
- Industry: Gaming and Hospitality
- Involvement: Vendor Management and Renewal
Submitted May 2020
Easy to use, it reduced our cost and time
Likeliness to Recommend
What differentiates Box from other similar products?
The user interface was much easier for us
What is your favorite aspect of this product?
User interface was much easier for most
What do you dislike most about this product?
I love this product
What recommendations would you give to someone considering this product?
You will not be disappointed in their products and service
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Angel T.
- Role: Consultant
- Industry: Retail
- Involvement: End User of Application
Submitted May 2020
Easy to use even though it is a bit pricey .
Likeliness to Recommend
What differentiates Box from other similar products?
Many things its easy to use mostly
What is your favorite aspect of this product?
Its easy to use and understand
What do you dislike most about this product?
Nothing liked it a lot
What recommendations would you give to someone considering this product?
Try it you will love it
Pros
- Efficient Service
- Effective Service
- Helps Innovate
- Continually Improving Product