What is Box?
Box gives you a single platform to accelerate your business processes and increase employee productivity, all while protecting your most valuable information. It’s called Cloud Content Management, and it's the ultimate business advantage.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceBox Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Box.
90 Likeliness to Recommend
98 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Box?
Pros
- Reliable
- Enables Productivity
- Caring
- Saves Time
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Drag and Drop User Interface
Large File Optimization
Audit Trail
Team Collaboration
Data Loss Prevention
Access Control and Rights Management
3rd-Party Integrations
Cognitive Content Services
Enterprise Grade Security Controls
Real-Time Synchronization
Electronic Signatures
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Ease of Data Integration
Ease of Customization
Usability and Intuitiveness
Breadth of Features
Product Strategy and Rate of Improvement
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Box Reviews
Jake H.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2024
Box: Your Secure Cloud for Essential File
Likeliness to Recommend
What differentiates Box from other similar products?
It offers bank-level permission controls, so you can ensure only the chosen ones have access to sensitive documents.
What is your favorite aspect of this product?
It lets me access and share files securely from anywhere . Recently, I needed to share a last-minute presentation with a jet-setting client. With Box's mobile app, it was a breeze
What do you dislike most about this product?
While Box is the Fort Knox of security, sometimes it feels a bit too secure. There have been a couple of instances where setting up permissions for external collaborators got a bit hairy
What recommendations would you give to someone considering this product?
Heads up, though: Take some time to understand Box's permission settings before diving in. It'll save you headaches down the line
Pros
- Continually Improving Product
- Efficient Service
- Effective Service
- Inspires Innovation
Alok S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted May 2024
Better Cloud Storage
Likeliness to Recommend
What differentiates Box from other similar products?
It's easy to access, secure storage and a lot of integrations capabilities makes it easier to use.
What is your favorite aspect of this product?
I am also a salesforce user and I integrated it with salesforce and the best thing I found about box is it can integrate very easily.
What do you dislike most about this product?
I think box mobile app need some fixes.
What recommendations would you give to someone considering this product?
I will recommend it to everyone who is looking for secure cloud storage.
Pros
- Respectful
- Generous Negotitation
- Security Protects
- Enables Productivity
James W.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Apr 2024
Online file management and collaboration
Likeliness to Recommend
What differentiates Box from other similar products?
We can quickly upload files, schedule and organize our activities and access my cloud storage, all from Box, which is one of its many attractive features. The mobile version is fantastic; not only is it easy to use, but there are no problems uploading files and the overall design is impeccable. It has been ideal for our workflow and content management in groups.
What is your favorite aspect of this product?
In Box we store all of our reports and logs; we can easily share these files with other teams and users, organize them into categories and sections by team, set permission levels for different users, and much more. Without worrying about confidential data falling into the wrong hands, it has been an excellent tool for secure collaboration.
What do you dislike most about this product?
It's a platform with great functionality, a reasonable price compared to the competition and the ability to adapt to any type of need; I don't see any problems with any of this.
What recommendations would you give to someone considering this product?
Any company, large or small, can benefit from this technology. It works great for collaborating with other teams on large files or reports.
Pros
- Continually Improving Product
- Enables Productivity
- Trustworthy
- Unique Features
