Booker Platform Logo
Booker Platform Logo
Booker Software

Booker Platform

8.2 /10
Category
Booker Platform
8.2 /10

What is Booker Platform?

Our comprehensive service management software provides the tools you need to manage all aspects of your business -everything from growing your customer base to retaining more of those customers over time.

Company Details


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Booker Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Booker Platform.

88 Likeliness to Recommend

97 Plan to Renew

93 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Booker Platform?

0% Negative
3% Neutral
97% Positive

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Effective Service
  • Saves Time

Feature Ratings

Average 85

Sales Transactions

88

POS

88

E-Commerce Integration

88

Supplier Management

87

Promotions Management

86

Customer Loyalty Programs

85

Employee Mobile

84

Analytics and Reporting

84

Customer Relationship Management

83

Inventory Management

83

Dashboard

81

Vendor Capability Ratings

Average 84

Quality of Features

90

Business Value Created

88

Ease of Implementation

88

Vendor Support

87

Availability and Quality of Training

86

Ease of IT Administration

86

Usability and Intuitiveness

84

Breadth of Features

82

Ease of Data Integration

82

Product Strategy and Rate of Improvement

79

Ease of Customization

76

Booker Platform Reviews

Emmanuel R.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Reliable Retail Managing Avenue

Likeliness to Recommend

8 /10

What differentiates Booker Platform from other similar products?

Booker Platform makes retail processes efficient and manageable.

What is your favorite aspect of this product?

Booker Platform creates a smooth control on business planning

What do you dislike most about this product?

Booker Platform is convinient in eliminating challenges for business management

What recommendations would you give to someone considering this product?

Booker Platform is determined in setting the right retail controls

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Halton D.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

Friendly Retail Management Solution

Likeliness to Recommend

10 /10

What differentiates Booker Platform from other similar products?

Booker Platform brings proper retail management, which helps finance allocation and usage in balancing all the accounts in the firm.

What is your favorite aspect of this product?

Booker Platform has distinguished mechanisms that issues credible management plans, and facilitates all the business projection procedures..

What do you dislike most about this product?

Booker Platform is authentic in handling all the management processes and reliable strategies set to improve market penetration.

What recommendations would you give to someone considering this product?

Booker Platform brings solid mechanisms in facilitation of the business management..

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

Marcayla C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2022

an amazing option for booking clients.

Likeliness to Recommend

8 /10

What differentiates Booker Platform from other similar products?

I appreciate that my clients can book online and get gift certificates once I’m too busy to answer the phone. It’s also super straightforward checking out clients, however, best of all is that I’m able to manage our calendar for each therapist and client, and schedule with ease. I like that I’m additionally able to track client history and their progress.

What is your favorite aspect of this product?

The “all-in-one nature” of the platform but additionally the flexibility to possess an online store that links to our actual inventory and rating levels in real-time. The confirmation email for appointments is a good asset in terms of revenue loss prevention and saves time for our staff, to not mention our purchasers love the convenience. The pre-authorization of credit cards is a great option again for loss prevention.

What do you dislike most about this product?

There’s a learning curve with a booker and there are times after I’ve been unsure of how to do something, and have had to contact their support team. One among the glitches that annoy me, is that once I add a brand new workers member, it adds or populates their name within the calendar even before their official start date! It is confusing.

What recommendations would you give to someone considering this product?

For anyone learning to use it, I’d simply say spend a little time looking around and trying things… you’ll learn it quickly. I like this system. Except solely a couple of things I would like booker would have, it is a good system for a business. I’d suggest it to anyone.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Cons

  • Commodity Features