Chatbots
Top Intercom Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

The modern customer communications platform that unifies every aspect of the customer journey, from conversion to engagement to support. Connecting with customers is more important than ever. We can help with scalable messaging for sales, marketing, and support.

9.1

Composite
Score

+96

Emotional
Footprint

93

Reviews

Best Alternatives and Competitors to Intercom

Compare how Intercom stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Tidio

Tidio

9.0

Composite
Score

+97

Emotional
Footprint

47

Reviews

Reviews Say

Compared to Intercom, Tidio is:

More Transparent

More Reliable

More Efficient

More Caring

Easier to Customize

Worse at Training

Salesloft, Inc

Drift Conversation Cloud

8.6

Composite
Score

+94

Emotional
Footprint

47

Reviews

Reviews Say

Compared to Intercom, Drift Conversation Cloud is:

More Efficient

Worse at Integrating

Worse at Support

Harder to Use

Less Transparent

Harder to Implement

ManyChat

ManyChat

8.4

Composite
Score

+86

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Intercom, ManyChat is:

Less Innovative

Less Efficient

Less Inspiring

Less Transparent

Worse at Integrating

Less Respectful

LiveChat

LiveChat ChatBot

8.1

Composite
Score

+77

Emotional
Footprint

113

Reviews

Reviews Say

Compared to Intercom, LiveChat ChatBot is:

Less Innovative

Less Inspiring

Less Reliable

Less Transparent

Less Caring

Less Respectful

Birdeye

Birdeye

8.1

Composite
Score

+95

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Intercom, Birdeye is:

Better at Support

More Efficient

More Caring

Better at Training

Less Innovative

Harder to Customize

LAIYE

Laiye Chatbot

8.0

Composite
Score

+98

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Intercom, Laiye Chatbot is:

Better at Support

More Efficient

More Transparent

Less Caring

Harder to Implement

Less Respectful

HubSpot

Hubspot Live Chat

7.9

Composite
Score

+91

Emotional
Footprint

17

Reviews

Reviews Say

Compared to Intercom, Hubspot Live Chat is:

Harder to Use

Less Innovative

Less Caring

Harder to Customize

Harder to Implement

Worse at Integrating

Google

Dialogflow

7.8

Composite
Score

+94

Emotional
Footprint

33

Reviews

Reviews Say

Compared to Intercom, Dialogflow is:

More Reliable

Harder to Use

Less Innovative

Harder to Customize

Worse at Training

Less Inspiring

Landbot

Landbot

7.8

Composite
Score

+94

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Intercom, Landbot is:

Easier to Customize

Better at Integrating

Worse at Support

Less Efficient

Harder to Use

Less Inspiring

Freshworks

Freshchat

7.7

Composite
Score

+84

Emotional
Footprint

22

Reviews

Reviews Say

Compared to Intercom, Freshchat is:

Less Inspiring

Less Efficient

Harder to Customize

Harder to Use

Less Respectful

Less Reliable

Chatfuel

Chatfuel

7.5

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Intercom, Chatfuel is:

Less Transparent

Less Respectful

Less Caring

Harder to Customize

Worse at Training

Worse at Support

Ada

Ada

7.4

Composite
Score

+84

Emotional
Footprint

28

Reviews

Reviews Say

Compared to Intercom, Ada is:

Less Transparent

Less Inspiring

Harder to Customize

Worse at Integrating

Less Efficient

Worse at Training

LivePerson

LivePerson Conversational Cloud

7.1

Composite
Score

+75

Emotional
Footprint

29

Reviews

Reviews Say

Compared to Intercom, LivePerson Conversational Cloud is:

Less Innovative

Less Efficient

Less Caring

Less Inspiring

Less Reliable

Worse at Training

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Intercom, Moveworks is:

Less Reliable

Less Innovative

Less Efficient

Less Inspiring

Harder to Customize

Harder to Implement

Most Popular Intercom Comparisons