Chatbots
Top Intercom Alternatives and Competitors

Looking to upgrade or change your solution? Take away the guesswork and stay informed with end user feedback to identify and select the solution that best matches your needs.

The modern customer communications platform that unifies every aspect of the customer journey, from conversion to engagement to support. Connecting with customers is more important than ever. We can help with scalable messaging for sales, marketing, and support.

9.1

Composite
Score

+96

Emotional
Footprint

108

Reviews

Best Alternatives and Competitors to Intercom

Compare how Intercom stacks up to the competition in the areas that matter most to real users to short list options that will best fit your business needs.

Tidio

Tidio

9.1

Composite
Score

+98

Emotional
Footprint

59

Reviews

Reviews Say

Compared to Intercom, Tidio is:

More Efficient

More Transparent

More Caring

More Reliable

Easier to Customize

Worse at Training

ManyChat

Manychat

8.7

Composite
Score

+91

Emotional
Footprint

42

Reviews

Reviews Say

Compared to Intercom, Manychat is:

Less Innovative

Less Transparent

Less Inspiring

Less Efficient

Worse at Integrating

Harder to Use

Salesloft, Inc

Drift Conversation Cloud

8.6

Composite
Score

+95

Emotional
Footprint

50

Reviews

Reviews Say

Compared to Intercom, Drift Conversation Cloud is:

More Efficient

More Respectful

Worse at Support

Less Transparent

Worse at Integrating

Harder to Use

LiveChat

LiveChat ChatBot

8.4

Composite
Score

+83

Emotional
Footprint

133

Reviews

Reviews Say

Compared to Intercom, LiveChat ChatBot is:

Less Innovative

Less Transparent

Less Caring

Less Inspiring

Less Reliable

Worse at Training

Google

Dialogflow

8.2

Composite
Score

+92

Emotional
Footprint

47

Reviews

Reviews Say

Compared to Intercom, Dialogflow is:

Harder to Use

Harder to Customize

Worse at Integrating

Worse at Training

Less Caring

Less Innovative

Birdeye

Birdeye

8.1

Composite
Score

+95

Emotional
Footprint

34

Reviews

Reviews Say

Compared to Intercom, Birdeye is:

Better at Support

More Efficient

More Caring

Easier to Use

More Inspiring

Less Innovative

HubSpot

Hubspot Live Chat

8.0

Composite
Score

+92

Emotional
Footprint

20

Reviews

Reviews Say

Compared to Intercom, Hubspot Live Chat is:

Less Innovative

Less Caring

Harder to Use

Harder to Customize

Less Respectful

Harder to Implement

Freshworks

Freshchat

8.0

Composite
Score

+83

Emotional
Footprint

31

Reviews

Reviews Say

Compared to Intercom, Freshchat is:

Less Inspiring

Less Efficient

Less Innovative

Less Caring

Harder to Customize

Less Reliable

Laiye

Laiye Chatbot

7.9

Composite
Score

+94

Emotional
Footprint

36

Reviews

Reviews Say

Compared to Intercom, Laiye Chatbot is:

Better at Support

More Efficient

Less Caring

Less Reliable

Harder to Implement

Harder to Use

Landbot

Landbot

7.8

Composite
Score

+94

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Intercom, Landbot is:

Easier to Customize

Better at Integrating

Worse at Support

Less Efficient

Less Transparent

Harder to Use

Jio Haptik Technologies Limited

Haptik

7.7

Composite
Score

+93

Emotional
Footprint

14

Reviews

Reviews Say

Compared to Intercom, Haptik is:

Worse at Training

Harder to Use

Harder to Implement

Less Innovative

Worse at Support

Worse at Integrating

LivePerson

LivePerson Conversational Cloud

7.5

Composite
Score

+77

Emotional
Footprint

30

Reviews

Reviews Say

Compared to Intercom, LivePerson Conversational Cloud is:

Less Innovative

Less Caring

Less Efficient

Worse at Training

Less Transparent

Less Inspiring

Ada

Ada

7.2

Composite
Score

+77

Emotional
Footprint

29

Reviews

Reviews Say

Compared to Intercom, Ada is:

Less Transparent

Less Inspiring

Less Reliable

Harder to Customize

Less Caring

Worse at Integrating

Chatfuel

Chatfuel

7.2

Composite
Score

+79

Emotional
Footprint

12

Reviews

Reviews Say

Compared to Intercom, Chatfuel is:

Less Transparent

Less Respectful

Less Caring

Worse at Training

Harder to Customize

Worse at Support

Moveworks

Moveworks

7.0

Composite
Score

+67

Emotional
Footprint

11

Reviews

Reviews Say

Compared to Intercom, Moveworks is:

Less Reliable

Less Innovative

Less Efficient

Less Inspiring

Harder to Customize

Less Transparent

Most Popular Intercom Comparisons