Emotional Footprint Awards 2023
Idea Management
SoftwareReviews names IdeaScale, Ideanote, and Miro as Idea Management Emotional Footprint Award Winners.
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Idea Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
IdeaScale
IdeaScale
IdeaScale is an innovation management solution that links organizations to people with ideas. Those ideas can change the world – not just your business. Find ideas to aid in digital transformation, to face the age of automation, to fight climate change, inequality and beyond. Connect to the ideas that matter and start co-creating the future.
9.4
CX Score
CX
Score
+98
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Ideanote
Ideanote
Ideanote - a modern way of collecting, sharing and evaluating ideas. An Idea Management Platform designed to make your organisation more agile, creative and valuable. Ideanote is an Innovation-Led Growth Platform. Continuously collect, develop and act on the best ideas from employees and customers without any of the busywork. Ideanote's all-in-one platform makes it easy to deliver efficient idea management at scale and unify your teams and customers around your innovation as your greatest lever for growth.
9.2
CX Score
CX
Score
+95
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Miro
Miro
Miro is a fast, free, and simple-to-use online whiteboard built to help you collaborate with others any time, anywhere. Miro is the online collaborative whiteboard platform that enables distributed teams to work effectively together, from running brainstorming sessions and workshops to planning projects, from designing new products and services to facilitating agile ceremonies.
9.2
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
90
Value Index
VALUE INDEX
Other Evaluated Vendors
ProductBoard Inc
Productboard
Productboard helps product managers understand what customers need, prioritize what to build next, and rally everyone around the roadmap. It is a customer-centric product management platform. It's comprehensive, flexible, and built on an open platform to meet the needs of today’s product organizations.
9.1
CX Score
CX
Score
+94
Net Emotional Footprint
Net Emotional
Footprint
89
Value Index
VALUE INDEX
Viima
Viima
Viima helps you go from ideas to innovations, every step of the way. It's an all-in-one innovation platform that scales with your needs. With Viima, our customers can make more innovation happen by managing it in a systematic way. Harness the tacit knowledge hidden in the organization, capture the creative ideas of the employees and have people from all around the organization collaborate and develop ideas further together.
9.1
CX Score
CX
Score
+97
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
HYPE Innovation
HYPE Enterprise Suite
HYPE Enterprise is a full lifecycle innovation ecosystem platform that allows your entire organization to innovate together – and smarter. HYPE Enterprise gives you the tools to capture, cluster, evaluate, and rate, these signals to finally set your strategy and derive roadmaps. With Hype Enterprise, run idea campaigns in HYPE Enterprise to collect and evaluate ideas that are targeted towards your specific needs.
8.7
CX Score
CX
Score
+90
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Brightidea
Brightidea Idea Box
Brightidea’s turn-key Idea Box is ready to go from day one. The streamlined interface makes participation easy and the mobile app facilitates collaboration anywhere at any time. ROI and business impact are easily tracked through a robust analytics engine that leads to informed insight. With an always-on digital suggestion box for collecting ideas, your workforce is empowered to submit ideas when and where it is convenient for them, at their desks or on the go.
8.5
CX Score
CX
Score
+88
Net Emotional Footprint
Net Emotional
Footprint
82
Value Index
VALUE INDEX
Planview Inc
Planview Spigit
Spigit innovation management software enables you to easily uncover ground-breaking ideas, manage them, and bring them to market with minimal effort from your innovation team. Spigit innovation management software is all your innovation management tools in one place
8.3
CX Score
CX
Score
+79
Net Emotional Footprint
Net Emotional
Footprint
88
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
