Emotional Footprint Awards 2022
Privacy Program Management
SoftwareReviews names Proteus NextGen Data Privacy and Smart Global Governance as Privacy Program Management Emotional Footprint Award Winners.
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Privacy Program Management
Emotional Footprint Awards
SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional response ratings from IT and business professionals. Using our Emotional Footprint methodology, we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of traditional “magical” components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Read The In-Depth Report
See how each vendor stacks up across each of the 26 dimensions and our thorough evaluation of vendor capabilities, product features, and overall satisfaction.
30+ pages
Measuring Emotional Footprint
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience, Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
Proteus-Cyber
Proteus NextGen Data Privacy
Market leading Proteus® GDPReady™ is the first instance of the Proteus® NextGen Data Privacy™, a multi-standard privacy platform. It already supports the GDPR and California Consumer Privacy Act (CCPA) processes on one platform and is able to include future privacy standards as they emerge. In-built templated articles provide the DPO with a ready-made suite of tools to model business processes, define what sensitive data exists and where it is, and perform multi-phase Data Privacy Impact Assessments.
9.1
CX Score
CX
Score
+96
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Smart Global Governance
Smart Global Governance
Compliance management tool that helps businesses ensure adherence to national and global regulations, conduct audits & prevent risks. Our Integrated Risk Management (IRM) platform provides an integrated view of risk, starting with an organization’s strategy, business operations and ultimately the activation of technology assets through a range of complementary modules and a cross-functional integration of different risk categories to enable a holistic view, deployed progressively by Use Case.
8.7
CX Score
CX
Score
+92
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Other Evaluated Vendors
OneTrust
OneTrust Privacy Management
OneTrust is the #1 most widely used privacy, security and third-party risk technology platform trusted by more than 3,000 companies to comply with the CCPA, GDPR, ISO27001 and hundreds of the world’s privacy and security laws. OneTrust's three primary offerings include OneTrust Privacy Management Software, OneTrust PreferenceChoice™ consent and preference management software and OneTrust Vendorpedia™ third-party risk management software and vendor risk exchange.
8.6
CX Score
CX
Score
+89
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
TrustArc
TrustArc
The TrustArc Privacy Management Platform is a SaaS solution designed to help manage compliance for privacy regulations, including the GDPR. The platform manages data inventory / mapping, risk and vendor assessments, PIAs / DPIAs, cookie consent, direct marketing consent, individual rights, and TRUSTe certifications. Select the modules you need, and add more at any time. Optional consulting and managed services are available to help with implementation and ongoing operations.
8.2
CX Score
CX
Score
+80
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
BigID
BigID
BigID provides the centralized view into personal and private data distributed across data repositories required in order to meet EU GDPR requirements.
6.9
CX Score
CX
Score
+66
Net Emotional Footprint
Net Emotional
Footprint
72
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
