Data Quadrant Awards 2022
IT Asset Management - Midmarket
SoftwareReviews names ManageEngine Endpoint Central, ManageEngine AssetExplorer, BelManage, and ServiceNow Asset Management as IT Asset Management - Midmarket Data Quadrant Award Winners.
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IT Asset Management - Midmarket
Data Quadrant
Data Quadrants are proudly founded in 100% user review data and are free of traditional "magical" components such as market presence and analyst opinion, which are opaque in nature and may be influenced by vendor pressure, financial or otherwise.
The SoftwareReviews Data Quadrant evaluates and ranks products based on feedback from IT and business professionals. The placement of a software in the Data Quadrant indicates its relative ranking as well as its categorization.
Read The In-Depth Report
A thorough evaluation and ranking of all software in an individual category to compare software across every dimension.
- user satisfaction rankings
- |
- vendor capability comparisons
- |
- business value scores
- |
- individual feature evaluations
- |
- emotional connection to products
30+ pages
Note Software product placement is based on the scores provided by users, recency of the reviews, and review volume. Axes are dynamically adjusted based on the minimum and maximum values in the data set.
Evaluate the Complete
Software Experience
When distilled down, the software experience is shaped by both the experience with the software and the relationship with the vendor. Evaluating enterprise software along these two dimensions provides a comprehensive understanding of the product and helps identify vendors that can deliver on both.
Product Features and Satisfaction
The satisfaction is captured in the overall satisfaction score, which is driven by the likelihood of users to recommend the software, combined with user satisfaction across top product features.
Vendor Experience and Capabilities
The vendor relationship is calculated in a weighted average of the satisfaction scores tied to vendor capabilities (e.g. software implementation, training, customer support, product roadmap) as well as emotional response ratings toward the vendor (e.g. trustworthy, respectful, fair).
Gold Medalists
ManageEngine
ManageEngine Endpoint Central
Endpoint Central (formerly Desktop Central) is a unified endpoint management and security solution that helps in managing servers, laptops, desktops, smartphones, and tablets from a central location. It's a modern take on desktop management that can be scaled as per organizational needs.
8.2
Composite
Score
Composite
Score
+79
Emotional
Footprint
Emotional
Footprint
87%
Likeliness to
Recommend
Likeliness
to Recommend
ManageEngine
ManageEngine AssetExplorer
ManageEngine AssetExplorer is a web-based IT Asset Management (ITAM) software that helps you monitor and manage assets in your network from Planning phase to Disposal phase. AssetExplorer provides you with a number of ways to ensure discovery of all the assets in your network. You can manage software & hardware assets, ensure software license compliance and track purchase orders & contracts - the whole nine yards! AssetExplorer is very easy to install and works right out of the box.
8.1
Composite
Score
Composite
Score
+81
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
Belarc Inc
BelManage
BelManage automatically creates an accurate and up-to-date central repository (CMDB), consisting of detailed software, hardware, and security configurations.
7.8
Composite
Score
Composite
Score
+78
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
ServiceNow
ServiceNow Asset Management
ServiceNow Asset Management tracks the financial, contractual, and inventory details of hardware and virtual infrastructure – as well as non‑IT assets – throughout their lifecycle. Asset requests are handled using workflows to obtain approvals, validate entitlements, issue chargebacks, and provision services. Once an asset is deployed, Asset Management records all maintenance activity and enables IT to perform regular audits, right up until asset retirement.
7.7
Composite
Score
Composite
Score
+76
Emotional
Footprint
Emotional
Footprint
82%
Likeliness to
Recommend
Likeliness
to Recommend
Vendor Capability Awards
Availability and Quality of Training
ManageEngine AssetExplorer
Breadth of Features
ManageEngine Endpoint Central
Business Value Created
ManageEngine AssetExplorer
Ease of Customization
ManageEngine Endpoint Central
Ease of Data Integration
ServiceNow Asset Management
Ease of IT Administration
ManageEngine Endpoint Central
Ease of Implementation
ManageEngine AssetExplorer
Product Strategy and Rate of Improvement
ManageEngine Endpoint Central
Quality of Features
ManageEngine Endpoint Central
Usability and Intuitiveness
ManageEngine AssetExplorer
Vendor Support
ManageEngine AssetExplorer
Vendor Capability Awards
Availability and Quality of Training
ManageEngine AssetExplorer
Breadth of Features
ManageEngine Endpoint Central
Business Value Created
ManageEngine AssetExplorer
Ease of Customization
ManageEngine Endpoint Central
Ease of Data Integration
ServiceNow Asset Management
Ease of IT Administration
ManageEngine Endpoint Central
Ease of Implementation
ManageEngine AssetExplorer
Product Strategy and Rate of Improvement
ManageEngine Endpoint Central
Quality of Features
ManageEngine Endpoint Central
Usability and Intuitiveness
ManageEngine AssetExplorer
Vendor Support
ManageEngine AssetExplorer
Other Evaluated Vendors
Spiceworks
Spiceworks Inventory
All your IT, all in one place. Quickly collect and view detailed device information to help you troubleshoot user issues, stay ahead of potential device problems, and be ready for budget and audit talks about your devices. Stay in the know and breathe a sigh of relief knowing everything's as it should be.
7.6
Composite
Score
Composite
Score
+85
Emotional
Footprint
Emotional
Footprint
80%
Likeliness to
Recommend
Likeliness
to Recommend
Broadcom Inc.
Symantec Asset Management Suite
Symantec Asset Management Suite enables organizations to take control, uncover savings, and ensure compliance of IT assets. With an accurate picture of assets throughout their lifecycle, IT can optimize investments, eliminate the purchase of unnecessary software, and avoid penalties and fines due to non-compliance.
7.6
Composite
Score
Composite
Score
+75
Emotional
Footprint
Emotional
Footprint
76%
Likeliness to
Recommend
Likeliness
to Recommend
Ivanti
Ivanti Neurons for ITAM
Ivanti Neurons for ITAM consolidates your IT asset data and lets you track, configure, optimize and strategically manage your assets through their full lifecycle. The solution's configurable design helps you define and follow your own workflows or implement out-of-the-box processes.
7.5
Composite
Score
Composite
Score
+74
Emotional
Footprint
Emotional
Footprint
76%
Likeliness to
Recommend
Likeliness
to Recommend
Scalable Software Inc
Asset Vision Workstation
Asset Vision Workstation is purpose-built for next-generation IT asset management, including mobile devices, cloud services, virtualization, clustering, and cost optimization. Asset Vision is a suite of products built on a unified, Software as a Service (SaaS) platform. All modules in the suite look and feel identical. Data integration between the modules occurs transparently at the database level.
6.3
Composite
Score
Composite
Score
+54
Emotional
Footprint
Emotional
Footprint
67%
Likeliness to
Recommend
Likeliness
to Recommend
For the full list of vendors in this space, click here.
About Gold Medal Awards and Software Reports
SoftwareReviews Gold Medal Awards recognize outstanding vendors in the technology marketplace as evaluated by their users. Gold Medals are the capstone of an in-depth software evaluation report, and awarded using a proprietary, transparent methodology based on a composite satisfaction score that averages four different areas of evaluation: Net Emotional Footprint, Vendor Capabilities, Product Features, and Likeliness to Recommend. The Net Emotional Footprint Score measures user emotional response ratings of the vendor (e.g. trustworthy, respectful, fair).
Software Reports present comprehensive evaluations of software vendors on the above elements. Software buyers can use this data to make more informed, data-driven software purchasing and renewal decisions.
