Home > Awards > Web and Video Conferencing - Midmarket
Web and Video Conferencing - Midmarket
SoftwareReviews names iotum’s Cloud Communication Platform and 3CX as Web and Video Conferencing - Midmarket Emotional Footprint Award Winners.
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SoftwareReviews Emotional Footprint Awards evaluate and rank products based on emotional
response ratings from IT and business professionals. Using our Emotional Footprint methodology,
we aggregate emotional footprint scores across 26 dimensions of the vendor-client relationship
and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
Emotional Footprint Awards are proudly founded in 100% user review data and are free of
traditional “magical” components such as market presence and analyst opinion, which are
opaque in nature and may be influenced by vendor pressure, financial or otherwise.
Emotional Footprint is scored using our “Net Emotional Footprint” Index. This index tracks responses
across 26 dimensions of emotional footprint that span 5 categories: Purchasing, Service Experience,
Product Impact, Vendor Strategy, and Conflict Resolution. Then, the following calculation is done
across this index:
% of Positive Reviews - % of Negative Reviews
For clarity, the total percentage of positive, neutral, and negative ratings is shown for each vendor as well.
Emotional Footprint Leaders
3CX Inc.
3CX is a 100% channel company and is the developer of a the 3CX communications software; the open standards IP PBX which innovates communications and replaces proprietary PBXs. 3CX cuts telco costs, boosts company productivity and mobility, and enhances the customer experience. With integrated WebRTC video conferencing, softphones for Mac and Windows, smartphone apps for Android and iOS, website live chat and more, 3CX offers companies a complete Unified Communications package out of the box.
+94
Net Emotional Footprint
Net Emotional
Footprint
92
Value Index
VALUE INDEX
iotum Inc
iotum is a leader in audio and video solutions committed to building cutting-edge products and services that enhance remote collaboration and communication for organizations across the globe. The iotum platform is built to be easily white-labeled and integrated into your existing offering or website to optimize your user experience. Engage with your audience in real-time, on any platform, from anywhere, through the addition of video, voice, messaging, and streaming with iotum’s Cloud Communications Platform.
+97
Net Emotional Footprint
Net Emotional
Footprint
93
Value Index
VALUE INDEX
SpikeApp Inc.
Say goodbye to plugins, creating accounts, and logins. With Video Meetings and Audio Calls fully integrated into your Inbox, your workflow stays- well...flowing!
+93
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Livestorm
Livestorm is the end-to-end video engagement platform enabling organizations to create on-demand, live, or pre-recorded events at scale—from your browser. Our solution supports all the workflows around a video engagement; including landing pages, registration, email follow-ups, and sharing video recordings. Powerful end-to-end analytics helps you track and measure audience engagement. Seamless integration with tools like Pipedrive and Intercom helps you manage all of your insights in one place.
+94
Net Emotional Footprint
Net Emotional
Footprint
83
Value Index
VALUE INDEX
Lifesize Inc
Connect and meet with anyone, anywhere from any device with stunning quality and end-to-end encryption.
+92
Net Emotional Footprint
Net Emotional
Footprint
85
Value Index
VALUE INDEX
Whereby
Join the teams across all industries who are holding secure and efficient meetings from their browser with Whereby.
+94
Net Emotional Footprint
Net Emotional
Footprint
84
Value Index
VALUE INDEX
Intermedia, Inc.
Whether with colleagues, clients or prospects, use AnyMeeting video conferencing for that more personal and powerful connection. That will translate to higher engagement, higher productivity and higher sales versus travel or traditional phone conferencing.
+94
Net Emotional Footprint
Net Emotional
Footprint
86
Value Index
VALUE INDEX
Amazon
Amazon Chime is a communications service that lets you meet, chat, and place business calls inside and outside your organization, all using a single application. Developers can use the same communications infrastructure and services that power Amazon Chime, and add audio calling, video calling, and screen sharing capabilities directly to their applications using the Amazon Chime SDK.
+85
Net Emotional Footprint
Net Emotional
Footprint
78
Value Index
VALUE INDEX
For the full list of vendors in this space, click here.
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