On January 23, Microsoft announced a change to Office 365 Pro Plus. This change will make Bing the default search engine in Google Chrome.

At the opening of AWS Summit in Toronto, Joshua Burgin emphasized that the main benefit of AWS cloud services is increased speed and agility. This aligns with Info-Tech's framework for evaluating cloud and realizing its benefits.

Microsoft announced a new service for managing the hardware and software required to run meetings in Microsoft Teams and Skype. This new solution is a cloud-based service to provide Microsoft Teams meeting rooms with more security and efficient monitoring.

Symphony SummitAI announced the general availability of Sierra, the latest version of its AI-based service management tool.

Perforce Helix ALM is a suite of integrated products that centralizes and manages requirements, testing, and issue artifacts.

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

Earlier this year, Mavenlink announced a PSA-supporting function for targeting and tracking the ratio of billable vs. non-billable time. Consultants get a useful feature, but what about the garden-variety IT knowledge worker?

Last month Amazon released SageMaker Studio, an IDE for machine learning (ML). The objective for this new-ish offering was to address “immature tooling” in ML and make it easier for data scientists to create and deploy ML models.

So, you know about AI biases but want to see a demonstration of what’s involved in identifying and removing them from a machine learning/AI application? A recent webinar by DataRobot does just that: it walks you through a small ML project and explains step by step what to do and how.

Doctors at the Moorfields Eye Hospital in London have built a data set that links patient retinal scans with nationally held data about people with Alzheimer’s. They plan to use it to see if they can detect the early stages of Alzheimer’s disease from retinal changes using machine learning.

DataRobot, a vendor of enterprise AI, recently released a report revealing that nearly half (42%) of AI professionals in the US and the UK are “very” or “extremely” concerned about AI bias.

Wrike’s Laura Quiambao recently blogged about the dangers of employee burnout and highlighted how Wrike Resource can help. It’s tough to argue with her four proposed solutions, but a fifth component is absent from her analysis: engaged, responsible portfolio ownership.

A newly announced collaboration between CipherCloud and Thales promises to enable zero trust access control for data in the cloud. This may be a compelling value proposition for companies looking for a CASB with integrated zero trust identity management.

Aha! has improved its integration with Azure DevOps to improve release and sprint visibility for both developers and stakeholders.

IoT manufacturers aren’t just waiting for 5G connectivity to deliver significant smart city solutions. From a smart city conference in Dublin, we showcase three examples of how IoT is improving urban environments today.

The AI system developed by Google Health more accurately identifies breast cancer than human experts, reports The Guardian (and others). The system has been tested in the UK and the US, and the results are published in Nature, one of the most prestigious scientific journals in the world.

SugarCRM – a well-established player in the market for CRM platforms – recently rolled out its Fall 2019 release. From a functional perspective, the release does a good job advancing SugarCRM’s capabilities in the areas of self-service, collaboration, and sales automation.

Coming early 2020, Zoom Rooms will be able to join Microsoft Teams meetings and Microsoft Teams Rooms will be able to join Zoom meetings.

Microsoft and Cisco have announced a partnership to enhance interoperability between Microsoft Teams Rooms and Phone System and Cisco Webex Room. The move reflects growing end-user demand for a unified communications platform that encourages mixed-vendor interoperability.

ALM Works’ Structure.Gantt extends Jira’s and Structure’s data to better manage timelines, dependencies, and resources.

Dessa, a Canadian AI start-up previously known as Deeplearni.ng, announced today the availability of Atlas 2.0, one half of its Foundations suite of tools for building, deploying and maintaining enterprise-grade machine learning (ML) models at scale.