IT Infrastructure & Operations

August 06, 2020 Twilio Breach and Cloud Security

By exploiting a five-year-old configuration error, a hacker was able to access Amazon’s S3 cloud storage buckets on which Twilio’s code was loaded. As a result, customers were able to unknowingly download the modified code for twenty-four hours.

August 05, 2020 Qualys and Ivanti Partnership Boasts an Incredibly Robust Vulnerability Management Platform

Qualys VMDR and Ivanti have announced a new partnership dedicated to improving the detection and patching of vulnerabilities. Announced July 30, the Qualys and Ivanti Partnership have already gone live as an integrated component of the VMDR solution.

August 05, 2020 Software Winners In a Post-Pandemic World – Microsoft Checks All the Boxes

COVID-19 has forced software companies and their suppliers to refocus efforts around prioritizing systems and workflows that are nearly 100% digital in nature. As a result, Info-Tech has observed the quick emergence of six market themes that are highly relevant after COVID-19. This note series will profile key vendors and how they fit into the post-COVID-19 world.

August 05, 2020 IBM Raises Price on Software Support; Shoves Customers Toward the Cloud

IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.

July 31, 2020 Dynatrace Differentiates Through Ease of Deployment

Dynatrace differentiates its APM solution through ease of deployment. As IT environments continue to become more complex, leading enterprise software vendors will improve their solutions to be more plug-and-play.

July 31, 2020 Dynatrace Offers Service to Improve SDLC

APM vendor Dynatrace is offering a service to help its customers improve their SDLC. This offering aligns with an overall shift in the IT marketplace.

July 31, 2020 Dynatrace Extends End-to-End Monitoring to Business Value

Dynatrace offers digital business analytics in addition to full stack end-to-end monitoring. The tool’s capabilities work to bridge the gap between infrastructure & operations teams and the business side of the house.

July 30, 2020 Google Announces Major G-Suite Updates

Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.

July 30, 2020 Intermedia to Provide Microsoft Services to 70,000+ Navisite Business Users

As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that Navisite’s users now have access to a range of Intermedia offerings, including Unite, Contact Center, and AnyMeeting.

July 23, 2020 RiskSense Releases a Unified Infrastructure Security Risk Management Program

RiskSense announced on July 13 its new version of the cloud-delivered RiskSense risk management platform. The main draw of the program is its holistic risk calculation across CVEs and CWEs.

July 23, 2020 Zoom Sets Its Sights on WFH With Zoom for Home

Zoom recently announced Zoom for Home: an all-in-one hardware and software for home users designed to enable the work-from-home user with a single home appliance for web conferencing, phone calling, and interactive whiteboard collaboration.

July 23, 2020 NEC and Intermedia Announce UNIVERGE BLUE

NEC customers now have access to a new set of cloud-based communications and collaboration solutions through NEC’s partnership with Intermedia, a cloud communications provider. Primarily aimed at SMEs, this new set of solutions is titled UNIVERGE BLUE.

July 23, 2020 Organizations Report Higher Satisfaction When Switching to Software With an Info-Tech Award

Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.

July 22, 2020 University Researchers Use AI to Highlight Zoom’s Privacy Risks

University researchers used artificial intelligence in an experiment to determine the extent of privacy risks that come with the use of this web conferencing tool. Publicly available data scraped from social networks was cross-referenced as part of this research.

July 21, 2020 Stackify Changes Pricing Model for Retrace

Stackify has changed the pricing model for its APM tool, Retrace. This change in pricing is in line with usage-based shifts in technology along with changing architectures.

July 20, 2020 Address the Root of Your Vulnerabilities in a Resource-Tight Period

Cyberthreats are omnipresent for any enterprise. Monitoring ingress and egress points while still conducting business is a balance security professionals attempt to strike. Couple this with the continued security issues around remote work during the pandemic, and security teams have their hands full.

July 20, 2020 Oracle Launches Cloud@Customer, Bringing the Autonomous Database to the Data Center

Oracle has announced the general availability of Exadata Cloud@Customer, a managed service that enables enterprises to unlock the previously cloud-first features of Oracle's Autonomous Database for on-premises data centers. This offering is ideal for enterprises that must conform with regulatory and/or technical challenges that force on-premises database residency.

July 20, 2020 New Updates for Alcatel-Lucent’s Rainbow

Alcatel-Lucent Enterprise has released a series of updates for their UCaaS offering, Rainbow. These updates cover aesthetics, video conferencing, and time management.

July 15, 2020 Kenna Security Releases Tool for the Custom Benchmarking of Vulnerability Management Programs

On May 26, Kenna Security released its new Prioritization to Prediction Benchmark Survey. This free tool provides organizations with the ability to compare their vulnerability management programs to industry averages Kenna Security has compiled over the years.

July 10, 2020 Zoom Hires Jason Lee as Chief Information Security Officer

As Zoom approaches the end of its 90 day moratorium on enhancements to focus on security, the company names Jason Lee, SalesForce’s former SVP of Security Operations, as its new CISO.

July 10, 2020 How Will Work From Home Change Vulnerability and Patch Management for Businesses in the Future?

COVID-19 has changed a great deal about how businesses operate. From a security perspective, however, COVID-19 caught many businesses off guard. The shift from working in the office to working from home has made it difficult for security measures to keep pace. Specifically, how are businesses meant to maintain the same secure networks when their employees are no longer working in the office? Outside of the security of the IT departments, IT and security have a tough time ensuring that patching and vulnerability management remain at the forefront of a business’s priorities.