August 05, 2020 IBM Raises Price on Software Support; Shoves Customers Toward the Cloud
IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.
July 23, 2020 Organizations Report Higher Satisfaction When Switching to Software With an Info-Tech Award
Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.
July 22, 2020 Noncompliance in O365 or M365 With Microsoft Is as Easy as Counting From One to Three
With lots of functionality being provisioned/deployed at the tenant level, Microsoft is happy to sit back for now, watch, and start auditing in the future.
July 10, 2020 When Rightsizing Your Microsoft Agreement, Beware of the Consequences of Firstline Worker Licenses
Firstline worker licenses can be a cost-effective licensing vehicle but could reduce your discount tier or disqualify you from an Enterprise Agreement.
April 24, 2020 Satisfaction With Software Drops With COVID-19 Uncertainty
The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.
March 30, 2020 D2L Enabling Rapid Transition to Online Learning Through Quick Start Care Package
Configuring online learning can take time and resources not all organizations have, especially during the COVID-19 pandemic. D2L is assisting with this through a Quick Start Care Package to help organizations rapidly transition to online learning.
March 29, 2020 Impact of COVID-19 on HR Technology
What is changing in the HR technology space as a result of COVID-19? Some organizations are seeing an uptick in interest and customer support, while others are providing free access to their product.
March 29, 2020 Provide Ample Time to Evaluate RFP Proposals Effectively
Evaluating vendor proposals is one of the most critical aspects of the RFP process, secondary only to negotiations. The ironic thing is that we've seen too many clients try to abbreviate this activity, take short cuts, or even avoid it altogether. Providing ample time for your team to review the vendor RFP responses is critical to a quality review process, while not rushing the evaluation process ensures that you understand their complete offer and proposal.
March 29, 2020 Is Your IT Equipment Lease Missing the Lessor’s Primary Obligation?
When leasing IT equipment, the lessor (the company providing the equipment) has one main obligation. However, most leases overlook this critical aspect completely, exposing the lessee (the organization leasing the equipment) to unnecessary risk.
March 29, 2020 What’s in a Name? A Lot if You Are Leasing
If you want to lease IT equipment, you have many options with regard to potential lessors (the leasing companies). In fact, some manufacturers lease equipment directly to their customers … or do they?
March 26, 2020 Running Critical Enterprise Applications Efforts During COVID-19
An enterprise application selection or implementation has most likely been heavily impacted by COVID-19. Do not hit the brakes; stopping and restarting projects increases the risk of failure. Slow down or speed up? Which is the right strategy for your organization?
March 18, 2020 SortSpoke: A Recipe for Turning Unstructured Documents Into Operational Data
SortSpoke’s novel approach to machine learning answers a longstanding problem in financial services – how to efficiently extract critical data from inbound, unstructured documents at 100% data quality.
March 16, 2020 Does COVID-19 Activate Force Majeure in Your Contracts?
Check your contracts and you will find that the vast majority contain a force majeure clause. This provision states the conditions by which a party does not have to perform under the contract if it experiences an event beyond the party’s control.
March 12, 2020 Cornerstone Continues to Invest in Learning Suite With Acquisition of Saba
Cornerstone is acquiring Saba, a learning management system, to further invest in its learning offerings and gain reach in the market. With this acquisition, the organization intends to accelerate product development.
March 11, 2020 Cornerstone Acquires AI-Powered Organization to Advance Its Learning Suite
Cornerstone acquires Clustree to incorporate AI into its learning solutions. As a result, Cornerstone’s Learning Suite displays deep knowledge of employee skills, which can inform promotions or job changes, areas for learning, and recruiting decisions.
March 03, 2020 Lower Your IT Expense With Reverse Auctions
If you are experiencing pressure to lower your IT expense, a reverse auction might be a quick, efficient answer to ensure you are getting a competitive price.
February 25, 2020 SAP’s 2025 Support End of Life Date Delayed…As Predicted Here First
The math did not add up for SAP to sunset license support for legacy ECC/Business Suite 7 clients, as we predicted. I’ve fielded numerous calls asking, “Will SAP hold firm on its 2025 end-of-support date?" We finally have SAP’s answer: a resounding “NO.”
February 13, 2020 SAP’s S/4HANA License Models – The Perpetual License Path
SAP customers seeking to move to S/4HANA must navigate four distinct license models, each tied to a separate deployment model (perpetual license, subscription via HEC, S/4HANA Cloud Single-Tenant, or S/4HANA Public Cloud). This note explores the license characteristics and commercial options available when choosing to procure perpetual licenses for S/4HANA.
February 07, 2020 SAP’s S/4HANA License Schemes Are Confusing Customers
SAP’s native-cloud play through S/4HANA dangled the hopes of a simplified license structure to SAP customers. Instead, SAP customers now must navigate four distinct license models, each tied to a separate deployment model.
February 05, 2020 SAP S/4HANA and HANA Licensing Series – Part IV: ECC End-of-Support Date in 2025 Looms Large for CIOs
SAP continues to claim robust adoption of S/4HANA while cajoling customers to migrate. Should ECC customers cave into the demands and promises of S/4HANA? Or should they stay the course and call SAP’s bluff on the looming end-of-support date?
February 04, 2020 Citrix Systems Remain Vulnerable Despite Patching Attempts
A Citrix vulnerability first discovered on December 17, 2019 is being continually exploited by ransomware attackers despite patching attempts by Citrix.