Data & Analytics

December 17, 2020 UCaaS in 2021: The Top Three Trends

This note highlights the top three trends to watch for in the 2021 UCaaS market.

October 28, 2020 Briefing: Cisco’s Webex Room Navigator

On October 6, 2020, Cisco introduced a slew of updates for Webex software and hardware, coming October and early November. This briefing predominantly featured the release of Webex Room Navigator with of IoT technology, which seeks to reduce COVID-19 spread and optimize office footprint.

October 01, 2020 Cisco Introduces Webex Classrooms and the Webex Control Hub

On September 1, 2020, Info-Tech briefed with Cisco about current and upcoming features of its Unified Webex app for September. Significant changes include the introduction of Cisco Webex Classrooms and the Webex Control Hub, with notable updates also coming to Webex for Education, Webex Meetings, and Webex Teams.

October 01, 2020 Vendor Briefing: Zoho Workplace

On September 4, 2020, Info-Tech briefed with Zoho about current and upcoming features of Zoho Workplace, a global enterprise collaboration platform. Organizations, especially SMBs, that want to look outside of Microsoft’s and Google’s office productivity suite duopoly should consider shortlisting Zoho Workplace as a viable option.

September 11, 2020 Nemertes Research Supports the Need for a Rationalized Collaboration Toolset

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Nemertes’ latest research. Nemertes studied the impact of team collaboration software on the enterprise and the need for a rationalized collaboration toolset.

September 02, 2020 Lenovo Report Outlines Major Trends and Challenges related to Remote Work

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall briefly explores Lenovo’s findings on the major challenges that employees face related to remote work, as well as best practices to counteract those challenges.

September 02, 2020 Cisco Outlines Solutions for Remote Work and a Safe Return to the Office

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communications and collaboration for enterprise. Thomas Randall reports on Cisco’s new solutions for remote work and a safe return to the office.

August 26, 2020 Slack Briefs on Slack Connect and Enterprise Key Management

Enterprise Connect 2020 Digital Conference & Expo featured a wide variety of sessions on communication and collaboration for enterprise. One session showcased Slack’s latest updates for its Slack Connect and Enterprise Key Management (EKM) solutions.

August 21, 2020 Zoho Workplace Now Supports 15 Million Users

Zoho Workplace – a global enterprise collaboration platform – has reported that it is now supporting 15 million users and is experiencing a surge in usage for its business applications. However, compared to Microsoft’s Office 365 and Google’s G Suite, Zoho still has a long way to go in this marketspace.

August 05, 2020 IBM Raises Price on Software Support; Shoves Customers Toward the Cloud

IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.

July 30, 2020 Google Announces Major G-Suite Updates

Google has announced several updates to its G-Suite offering, which aims to heavily integrate and better secure its teamwork applications. The move represents a clear attempt by Google to directly compete with Microsoft’s office productivity suite, with several of the G-Suite updates mirroring the logical architecture of Office 365.

July 30, 2020 Intermedia to Provide Microsoft Services to 70,000+ Navisite Business Users

As of July 1, 2020, over 70,000 small business users receiving their Microsoft 365 services from Navisite will now receive them from Intermedia. The move means that Navisite’s users now have access to a range of Intermedia offerings, including Unite, Contact Center, and AnyMeeting.

July 23, 2020 Organizations Report Higher Satisfaction When Switching to Software With an Info-Tech Award

Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.

July 22, 2020 Noncompliance in O365 or M365 With Microsoft Is as Easy as Counting From One to Three

With lots of functionality being provisioned/deployed at the tenant level, Microsoft is happy to sit back for now, watch, and start auditing in the future.

July 10, 2020 Alation Launches Active Data Governance

Data intelligence software vendor Alation has made the move to emphasize data governance amongst its solution offerings to make the data catalog a dynamic platform for “a broad range of data intelligence solutions.”

July 10, 2020 HelpSystems Brings Top-Tier Data Classification Vendors to Its Product Mix

IT software company HelpSystems has acquired leading data classification software vendors Titus and Boldon James to enhance data security capabilities within its current suite of IT systems.

July 10, 2020 When Rightsizing Your Microsoft Agreement, Beware of the Consequences of Firstline Worker Licenses

Firstline worker licenses can be a cost-effective licensing vehicle but could reduce your discount tier or disqualify you from an Enterprise Agreement.

June 26, 2020 Optimize Microsoft Teams During COVID-19

COVID-19 has not only initiated emergency remote work – it has also forced organizations to gaze into the looming economic abyss because of the pandemic lockdowns. In this climate, organizations should look in-house to see what communication and collaboration tools can be leveraged to optimize remote work. This note explores how organizations with Office 365 licenses can leverage Microsoft Teams as their collaboration hub.

June 12, 2020 Egnyte Protect Platform Provides Unique and Effective Cloud-Based Approach to Data Classification and Security

Egynte, a player in the cloud enterprise content management space since 2007, has recently emerged as a multi-faceted Software as a Service (SaaS) offering, now providing data classification and security options for businesses looking to identify, classify, and protect sensitive data.

June 10, 2020 Spirion Supports Shift to Remote Work with Data Security Offering

A leader in the data security and privacy industry, Spirion presents its swift response to the changing landscape of COVID-19 through a no-cost offering of data security tools.

May 29, 2020 PHEMI: A Data Privacy Tool for Healthcare Providers

PHEMI is a data privacy solution focused on keeping data-processing activities secure by redacting information based on the role of the accessor. Thus, allowing such data to be used for multiple use cases without compromising privacy.