May 25, 2020 SLOs in Site Reliability Engineering
Thor, the Norse God of Thunder, tells Jane Foster, the woman he’s trying to impress, that on his home world of Asgard, the realm eternal, science and magic are two sides of the same coin. Had Jane been a part of the operations teams at Google (or other mature online service providers), she would have immediately realized we have a similar technology right here on good old Earth. We call the science site reliability engineering (SRE), and service level objectives (SLO) is the magic behind it. SRE is a powerful concept for organizations that are serious about keeping their customers happy. It is therefore important for them to develop well-thought-out SLOs and make certain that management is intellectually equipped to derive valuable business perspectives from them.
May 25, 2020 Site Reliability Engineering: What Is It? Why Is It Important for Online Businesses?
Hell hath no fury like a customer not being able to access an online service when they want to. They expect the online services to always be on, always be accessible, and always treat them like there’s no one else in the world who matters more. Thank heavens then for giving these online services the ability to use site reliability engineering (SRE) to keep their customers happy, engaged, and most importantly, feeling valued.
May 20, 2020 Build a Visual Product Roadmap to Increase Agreement and Alignment
If an image is worth a thousand words, a visual roadmap will save you a thousand hours.
May 12, 2020 The Many Flavors of Application Rationalization
The application portfolio management (APM) tool space can be a confusing one, as many software vendors offer their own take of what APM is. Enterprise architecture, application management and project portfolio management tools offer an APM use case, but these are often quite skewed the primary function of the tool.
May 07, 2020 What Is the Role of the PM/PMO on Agile Projects?
Info-Tech members moving to Agile are frequently unsure of the role of PMs and the PMO in an Agile environment. Any organization used to traditional (Waterfall) project management will need to make adjustments in support of Agile or risk losing the benefits.
April 27, 2020 Kovair Introduces Release 10.0 of Its Product Suite, Improving Its Breadth of Integrations, Administration, and Data Migration Capabilities
Kovair continues to enhance its product suite with the introduction of version 10.0. The updates cover its Omnibus, ALM Studio, and QuickSync products.
April 27, 2020 What? Don’t Include Features in Your Product Roadmap?
ProductPlan makes a strong case for excluding features from your product roadmap. Instead, develop your roadmap using strategic themes.
April 24, 2020 Satisfaction With Software Drops With COVID-19 Uncertainty
The impact of COVID-19, as it became a global pandemic in Q1 of 2020, has affected user sentiment toward software during a growing period of fear, uncertainty, and doubt. To analyze the impact, SoftwareReviews compared Satisfaction (willingness to recommend to a peer), ability to deliver Business Value (fair cost to value), and Likeliness to Renew prior to March 10 and post March 10.
April 24, 2020 GitHub Is Now Free for Teams
GitHub has announced that, effective April 14, 2020, all of its core features will be free for everyone. This will include private development within organizations that have previously paid for some subscription plans.
April 24, 2020 GitHub Free for Teams Helps Level the Playing Field
Almost a decade has passed since Marc Andreessen’s article “Why Software Is Eating The World” passionately defended the rise of software and its potential to disrupt every industry. The ensuing decade has proven his thesis to be true.
April 21, 2020 Sprinkle Some Agile Into Your Waterfall Practices for the (WFH) Post-COVID-19 World
Many Info-Tech members are wrestling with how to best manage their software development productivity while working from home, especially for teams using a Waterfall approach. Sprinkling some Agile practices into their normal routine could improve transparency and show continuous value delivery.
April 20, 2020 OpsHub Brings Integration to the Masses
OpsHub, a provider of integration and migration solutions for ALM and DevOps tools, has offered a free edition of tits integration solution OpsHub Integration Manager.
April 16, 2020 Rally’s Recent Release Confirms That It Is Sticking Around
Rally Software has changed ownership several times in the past decade and organizations wonder what will become of the notable ALM tool. The recent updates show that its current owner, Broadcom, wants Rally to remain competitive in the ALM marketplace.
April 16, 2020 SmartBear Releases Zephyr 6.6 and Acquires TM4J
The recent release of Zephyr 6.6 (Standalone Edition) focused on improvements to its administration, automation capabilities, and usability. SmartBear’s 2020 acquisition of Test Management for Jira (TM4J) from Adaptavist demonstrates its focus on building its testing capabilities.
April 15, 2020 TestRail Expands Its Testing Experience With Its Latest Release
TestRail supports the coordination, management, and communication of software testing activities of QA teams. Releases 6.0, 6.1, and 6.2 enhance the testing experience with enhanced interfaces, integrations, and management capabilities.
April 15, 2020 ServiceNow’s Orlando Release Focuses on AI With Now Intelligence
ServiceNow’s Orlando release introduced Now Intelligence, a set of features that strengthen ServiceNow’s lead in the AI-powered IT service management (ITSM) and digital transformation space.
April 15, 2020 Deciding Between Open Source and Closed Source Licensing for Your Products Is Not Just About Code
When deciding on how to license your products or components, you don’t start with debating open vs. closed source code. It starts with asking simple questions around your overall goals.
April 15, 2020 SDLC Metrics: An Approach for Ranking and Selecting Metrics
Not all metrics are good and using poor metrics can have a serious negative impact on your organization. Maximize the value of your software development lifecycle (SDLC) metrics by using this thoughtful and judicious approach to ranking and selecting them.
April 13, 2020 IBM Releases Version 7 of its Engineering Lifecycle Management Solution
Continuous delivery (CD) requires an integrated toolchain to automatically push checked-in code into production. IBM’s Engineering Lifecycle Management solution consolidates the key capabilities needed to support CD into a single, integrated platform.
April 07, 2020 It’s Not About Projects vs. Products; It’s About Coming Together to Deliver Value
Product management should not replace project management. They are complementary and are both integral to enabling the frequent delivery of business value.
April 03, 2020 Yes! You Can Be Successful at Being Agile Remotely
Being Agile requires a change in focus on the skills that we value. While face-to-face contact is generally preferred, it is not always possible. This does not mean that being Agile is not possible, but it does require a different level of focus.