Application Maintenance & Development

August 05, 2020 Software Winners In a Post-Pandemic World – Microsoft Checks All the Boxes

COVID-19 has forced software companies and their suppliers to refocus efforts around prioritizing systems and workflows that are nearly 100% digital in nature. As a result, Info-Tech has observed the quick emergence of six market themes that are highly relevant after COVID-19. This note series will profile key vendors and how they fit into the post-COVID-19 world.

August 05, 2020 IBM Raises Price on Software Support; Shoves Customers Toward the Cloud

IBM is changing the terms of its ubiquitous Passport Advantage agreement to remove entitled discounts on over 5,000 on-premises software products, resulting in an immediate price increase for IBM Software & Support (S&S) across its vast customer landscape.

July 23, 2020 Organizations Report Higher Satisfaction When Switching to Software With an Info-Tech Award

Thinking about choosing a new software vendor but don't know where to start? Narrow down your shortlist by focusing on software that has received an Info-Tech Research Group award. New data from SoftwareReviews shows that organizations reported higher satisfaction when they switched to software that had received an Info-Tech award.

June 29, 2020 Everything That Can Go Wrong Will – Use Feature Flags to Manage the Risks

Is it true that everything that can go wrong will go wrong? Don’t bet on it to not.

June 25, 2020 Scaling Agile – Essential for Your Organization

So you’ve gone Agile. You do daily scrums, retrospectives, and all the “right” Agile ceremonies. But still your organization isn’t quite convinced. It is now critical to balance the drivers and goals of both Agile and traditional thinking in order to achieve organizational success.

June 25, 2020 United States Marine Corps Adds Appian to Its Arsenal of Low-Code Applications

The United States Marine Corps adds Appian’s low-code automation platform to its Platform as a Service (PaaS).

June 24, 2020 The Enterprise Applications Journey: Transform Your Applications Practice From Firefighter to Innovator and Keep It There!

An enterprise applications practice holds the key to an organization’s technology tool chest. As applications practitioners, it is our responsibility to recognize the compelling events that drive a need for technology change.

June 22, 2020 Don’t Let Your Agile Teams Tread Water!

Do you feel like your Agile teams are treading water – going through the motions but never going anywhere? It’s a risk, and practices such as daily standups, retrospectives, and demonstrations need to be used wisely or you risk losing discipline to meeting fatigue.

June 19, 2020 Microsoft Strengthens Its RPA Position With Latest Acquisition

While Microsoft is not a prominent player in the RPA space now with its Power Automate solution, compared to Blue Prism, UiPath, and Automate Anywhere, its latest acquisition of Softomotive, maker of WinAutomation, demonstrates Microsoft’s dedication to mature and expand its RPA offerings.

June 19, 2020 Provision and Mask Your Test Data With the Right Tool

Test data management tools offer you the ability to provision, mask, and govern the access and use of your test data, alleviating these manual, laborious and error-prone tasks from your testing, operations, and DBA teams.

June 19, 2020 Choose the Right QA Tools to Validate and Verify Product Value and Stability

Stakeholders expect the speed and responsiveness of product delivery does not come at the expense of quality. QA tools offer retailers the ability to continuously ensure both business and technical quality standards are upheld, but these tools should not be viewed as a silver bullet.

June 15, 2020 Scrum Destroyed the Product Owner Role

When trying to implement Agile as a defined process, Scrum turned BAs or other roles into order takers with the title “product owner.” This undermines the entire value proposition of product management.

June 12, 2020 Product Owners Are Only as Successful as Their Ability to Communicate

No matter how good your product roadmap and backlog are, they are only as good as your audience’s ability to understand your vision and priority.

June 12, 2020 Why Should Scrum Masters Understand Product Ownership?

The scrum master is like the conductor of an orchestra, ensuring that every piece fits together at the right time to create something greater than the sum of the parts. You don’t have to know how to play each instrument, but you do have to understand what each part contributes to the overall masterpiece.

June 12, 2020 Product Owners: Tools Are Only Part of the Solution

Tools are important to product teams, but only when they support solid people and processes.

June 10, 2020 Understanding Scrum: Why Do Product Owners Have Three Ears?

Agile systems delivery (implemented through Scrum) is quickly becoming an accepted norm in IT. But using Scrum successfully in an organization requires a deep understanding of how it works and why. For example, many of our members don’t understand the importance of selecting a Product Owner who has three ears.

June 05, 2020 Product Owner Capacity Planning Gets a Boost From Aha!

Aha! introduces scenario planning to give product owners the ability to create and compare multiple release approaches based on team capacity and backlog priority.

June 03, 2020 COVID-19 Raises Prospects for Robotic Process Automation

Reeling from the pandemic response executed by governments all the over world, companies are accelerating their implementation of low-cost automation. That bodes well for UiPath – a leader in RPA aiming to go public this year.

May 25, 2020 SLOs in Site Reliability Engineering

Thor, the Norse God of Thunder, tells Jane Foster, the woman he’s trying to impress, that on his home world of Asgard, the realm eternal, science and magic are two sides of the same coin. Had Jane been a part of the operations teams at Google (or other mature online service providers), she would have immediately realized we have a similar technology right here on good old Earth. We call the science site reliability engineering (SRE), and service level objectives (SLO) is the magic behind it. SRE is a powerful concept for organizations that are serious about keeping their customers happy. It is therefore important for them to develop well-thought-out SLOs and make certain that management is intellectually equipped to derive valuable business perspectives from them.

May 25, 2020 Site Reliability Engineering: What Is It? Why Is It Important for Online Businesses?

Hell hath no fury like a customer not being able to access an online service when they want to. They expect the online services to always be on, always be accessible, and always treat them like there’s no one else in the world who matters more. Thank heavens then for giving these online services the ability to use site reliability engineering (SRE) to keep their customers happy, engaged, and most importantly, feeling valued.

May 20, 2020 Build a Visual Product Roadmap to Increase Agreement and Alignment

If an image is worth a thousand words, a visual roadmap will save you a thousand hours.