Unified Endpoint Management

March 29, 2020 Expect Windows 10 Innovations to Surface From Microsoft’s Re-Org

Microsoft combined the Windows 10 and Surface teams under Panos Panay. Expect greater innovations to Windows 10, headaches in IT, and feature exclusivity in Microsoft Endpoint Manager.

March 29, 2020 ManageEngine Desktop Central Remote Code Execution Vulnerability

A remote code execution vulnerability in ManageEngine Desktop Central, with a CVSS score of 9.8, was recently discovered by a third party. To address this gap, ManageEngine released an update on March 7, 2020 that addresses this. We strongly recommend that all ManageEngine Desktop Central administrators install this update as soon as possible, to minimize susceptibility to remote attacks.

January 22, 2020 Ivanti Changes Direction: It Has Installed New Leadership With Experience in Enterprise Software, Mergers & Acquisitions

Clearlake Capital is shaking up Ivanti’s leadership. Expect greater focus on efficiency and acquisitions beyond ITSM and IT operations.

January 16, 2020 Microsoft Endpoint Manager Combines ConfigMgr and Intune, Helping IT Adapt to the World of Mobile Work

Configuration Manager (ConfigMgr) is leaving System Center and joining Intune under the Microsoft Endpoint Manager (MEM) portfolio. It’ll take years to stop writing SCCM, but co-management is an exciting feature.

July 05, 2019 It Takes an Enterprise to Raise a Digital Workspace

VMware and Citrix are promoting their flagship digital workspaces to CIOs as a way to improve employee engagement. If you implement them without stakeholder involvement, or adequate resourcing, it will backfire.

July 04, 2019 Explore Your Options for Managing Chromebooks

Google gives enterprise IT departments different Chrome OS management approaches. Pilot each; don’t just use the most familiar one to you.

April 18, 2019 How BigFix Administrators Need to Prepare for the Divestiture

IBM is divesting BigFix, Domino, Notes, and other software lines to HCL. It’s not a reason to jump ship, but do a muster drill to be safe.

March 22, 2019 Cisco Is Bringing Cognitive Collaboration to the Contact Center

Cisco unveiled three AI features for its Unified Contact Center Enterprise and Unified Contact Center Express at Enterprise Connect 2019. These features should help, but don’t replace your agents with bots anytime soon.

March 08, 2019 Jamf's Year of Subverting Unified Endpoint Management

Jamf has had a busy year improving and expanding its product. It’s convincing many organizations to avoid the siren song of unified endpoint management.

August 15, 2018 Microsoft’s Change From Premier to Unified Support May Cost Organizations Up to 30% More

The new Microsoft Unified Support model is still in beta phase, aiming for a global rollout by the end of Microsoft’s fiscal year 2019. Its aim is moving towards providing support for organizations adding cloud products to their Microsoft volume licensing agreements but maintains support for historical on-premises and legacy products. Prices could rise for current customers by up to 30%.