What is Zoom Workplace?
Transform the way you work with an AI-first approach to streamline communications, improve productivity, increase employee engagement, and optimize flexible work, all with Zoom Workplace and Zoom AI Companion.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
95 Plan to Renew
84 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoom Workplace?
Pros
- Respectful
- Reliable
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Screen Share
Audio Conferencing VoIP
Audio Controls
Audio Conferencing Call in Bridge
Facilitator Functions
Instant Messaging
Keyboard Mouse Control
Application Share
Virtual Whiteboard
File Transfer
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of Customization
Vendor Support
Zoom Workplace Reviews
Anu C.
- Role: Operations
- Industry: Retail
- Involvement: End User of Application
Submitted Nov 2024
To me, Zoom is the best video conference option.
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Zoom's collection of industry leading features is what I believe sets it apart from similar products. From screen sharing to usage insights, content sharing , integration and even the ability to improve ones facial appearance during conference calls , Zoom leaves me wanting nothing extra as a user.
What is your favorite aspect of this product?
Zoom's uniform interface and the reliable call quality it offers is the best of my experience on the Zoom platform . The fact that Zoom maintains a uniform interface across mobile , web browser and desktop puts three options in my hands, whenever I need to join or initiate video calls using the Zoom platform.
What do you dislike most about this product?
Zoom used to be very susceptible to hacker attacks. In time past, I have found myself in group conference calls where unknown parties joined and interrupted team calls. The last time this happened was probably three years ago, thus I am of the opinion that Zoom must be improving in the aspect of security. Despite this improvement , the fact we had such aforementioned poor experience is a grey area in terms of my overall Zoom experience.
What recommendations would you give to someone considering this product?
I just believe Zoom is a platform to consider for professionals seeking reliability in video conferencing, that is not affected by the number of meeting participants.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Please tell us why you think this review should be flagged.
Rajat V.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2024
Let’s zoom
Likeliness to Recommend
What differentiates Zoom Workplace from other similar products?
Ease of using it and the best ui
What is your favorite aspect of this product?
Video quality and audio quality are really awesome
What do you dislike most about this product?
Frequent updates
What recommendations would you give to someone considering this product?
They can consider as per their requirements
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Please tell us why you think this review should be flagged.
- Role: C-Level
- Industry: Education
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2024
Great product for so many purposes.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Please tell us why you think this review should be flagged.
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