What is Zoho Social?
Zoho Social is a complete social media management tool for growing businesses & agencies. It helps you schedule posts, monitor mentions, create unlimited reports, and more. Zoho Social is from Zoho.com—a suite of 40+ products trusted by 30+ Mn users.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
1
Since last award
98 Plan to Renew
1
Since last award
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Zoho Social?
Pros
- Performance Enhancing
- Transparent
- Reliable
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Social Media Channel Integration Inbound
Campaign Execution
Social Media Channel Integration Outbound
Dashboards and Visualization
Social Response Management
Social Moderation and Workflow Management
Social Post Archival
Trend Analysis
Sentiment Analysis
Vendor Capability Ratings
Ease of Implementation
Usability and Intuitiveness
Breadth of Features
Ease of Customization
Vendor Support
Ease of Data Integration
Quality of Features
Availability and Quality of Training
Product Strategy and Rate of Improvement
Ease of IT Administration
Business Value Created
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Zoho Social Reviews
Adam B.
- Role: Information Technology
- Industry: Biotechnology
- Involvement: Vendor Selection and Purchasing
Submitted Mar 2023
I liked it, but not enough to continue paying for
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Nice.logo.
What is your favorite aspect of this product?
Implementation
What do you dislike most about this product?
Cost of uae
What recommendations would you give to someone considering this product?
Try it for your own needs
Pros
- Continually Improving Product
- Unique Features
- Saves Time
- Over Delivered
Cesar Q.
- Role: Sales Marketing
- Industry: Food and Beverage
- Involvement: IT Leader or Manager
Submitted Mar 2023
Excellent network management software
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
Unlike other tools, we can say that this is unique since the software is very intuitive and very easy to use, in addition to showing the most relevant statistics, making the work much more collaborative.
What is your favorite aspect of this product?
What I like the most about this tool is that it can be published on several accounts of different social networks at the same time and that you can also program the publications to go up alone, in addition to the fact that the real-time reports are also very useful. utility.
What do you dislike most about this product?
In my particular opinion, I have not found any fault with this product, rather I can say that it is an excellent tool that allows me to be comfortable with my work.
What recommendations would you give to someone considering this product?
One of the reasons why we can recommend this tool is because you can manage all the social networks from a single application, which is a great advantage, and it also helps to create innovative publications.
Pros
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
- Efficient Service
Teresa F.
- Role: C-Level
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2023
Social media marketing is a breeze with Zoho.
Likeliness to Recommend
What differentiates Zoho Social from other similar products?
To date, I have found Zoho Social to be the most effective social media scheduling tool I have utilized. Putting up content on Instagram is possible. It has streamlined reporting for my customers and specializes in managing my brands. Such a bargain! The bundle may be tailored to my specific news and scaled down as necessary. The app and minimalistic layout are both highly functional. But what I like best is that they are always striving to make it even better, and I've seen firsthand the changes they've done.
What is your favorite aspect of this product?
With Zoho Social, you can easily manage all of your profiles in one convenient location. As a Digital Marketer, I've experimented with every available platform, including the 'big brands' that charge more and have less features. Comparatively, competing platforms' user interfaces feel antiquated and cumbersome, but I really like Zoho Social's sleek design and intuitive navigation. The capabilities of Zoho Social surpass my expectations. It's also the only social media management platform I've seen that gives me access to Google My Business, which I consider to be a foundational channel.
What do you dislike most about this product?
The restrictions on the free plan are annoying. I have utilized the free version of this service to promote my company by disseminating flyers and other promotional materials online. With the free plan, there is no dashboard where you can view your posts after they have been published. There is no analytics tool available for usage on the free plan. Prices are rather pricey considering the available options. As compared to its rivals, which often provide various brands and more channels, the regular plan's lone brand restriction is a major drawback.
What recommendations would you give to someone considering this product?
Zoho Social's scheduling, writing, approval, and publishing procedures are particularly useful in a team setting where input from various stakeholders is required before a decision can be made, and these tools and capabilities are accessible via the mobile and online apps. Having the option to associate users with certain brands is also helpful for implementing granular control over access and permissions.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
