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Wufoo Logo Award Winner Product Badge
SurveyMonkey

Wufoo

8.4 /10
Category
Wufoo
8.4 /10

What is Wufoo?

Build custom online forms that you can use to collect data, payments and to automate your workflows.

Company Details


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Awards & Recognition

Wufoo won the following awards in the eForms category

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Wufoo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wufoo.

88 Likeliness to Recommend

99 Plan to Renew

88 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wufoo?

3% Negative
9% Neutral
88% Positive

Pros

  • Reliable
  • Enables Productivity
  • Effective Service
  • Client's Interest First

Feature Ratings

Average 85

Security

87

Drag and Drop Design

87

State Transformation

86

APIs and Integration

85

Workflow Automation

85

Electronic Signatures

85

Data Analysis and Survey Function

84

Mobility

83

Version Management

83

Field Configuration and Customization

82

Vendor Capability Ratings

Average 83

Ease of Customization

97

Ease of IT Administration

97

Ease of Implementation

94

Quality of Features

93

Ease of Data Integration

92

Availability and Quality of Training

91

Usability and Intuitiveness

91

Vendor Support

89

Breadth of Features

85

Business Value Created

85

Product Strategy and Rate of Improvement

85

Wufoo Reviews

Ronnie V.

  • Role: Information Technology
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2023

Powerful Form Creation with Slight Datedness

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

Integration and ease of use. If you need a powerful Form Builder and can look past the datedness of the backend Wufoo is a great choice. The ability to customize is limitless.

What is your favorite aspect of this product?

The ability to easily create forms, with advanced branching and logic is one of the main reasons we have stayed with Wufoo as our form builder. The tie-in with many other apps like MailChimp, Zapier and webhooks makes the possibilities almost limitless. The user interface is basic and easy to use, it could use some updating. The power to quickly create a new form with minimal fuss and be able to embed or send it out quickly to gain results is a big plus. No matter what web platfor you use for your website, they provide the embeddable code to easily embed any form, whether you use WordPress, Custom HTML or even a WYSIWYG builder like Wix etc.

What do you dislike most about this product?

The platform is starting to feel a little dated and clunky compared to some of the other form software out there. The ability to stylize & even report needs an update. The user interface is basic and easy to use, yet it is lacking at the same time. It is starting to feel dated and not as responsive as it should. When dealing with larger forms or reports things can get confusing due to the dated layout and lack of responsiveness within the browser. Reports are not as robust or powerful as one would hope for with complex forms. The report builder needs a vast overhaul to help make pulling the data in a visual way easier, no major updates.

What recommendations would you give to someone considering this product?

If you need a powerful Form Builder and can look past the datedness of the backend Wufoo is a great choice. The ability to customize is limitless.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

Cons

  • Slower Product Innovation
  • Commodity Features
  • Under Delivered

Rebecca S.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

Ease of use

What is your favorite aspect of this product?

Streamlines communication

What do you dislike most about this product?

Cost compared to similar products

What recommendations would you give to someone considering this product?

You should have gotten it yesterday:)

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Steven H.

  • Role: C-Level
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jul 2023

Power your business processes with Zapper/Wufoo

Likeliness to Recommend

10 /10

What differentiates Wufoo from other similar products?

Price and simplicity

What is your favorite aspect of this product?

Capabilities and integration

What do you dislike most about this product?

Old form editor feels clunky sometimes

What recommendations would you give to someone considering this product?

Integration with zapper to run business processes

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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