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WorkForce Suite Logo Award Winner Product Badge
WorkForce Software

WorkForce Suite

7.4 / 10
Category
WorkForce Suite
7.4 / 10

What is WorkForce Suite?

The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce.

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Awards & Recognition

WorkForce Suite won the following awards in the Workforce Management - Enterprise category

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WorkForce Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WorkForce Suite.

84 Likeliness to Recommend

1
Since last award

97 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkForce Suite?

1% Negative
16% Neutral
83% Positive

Pros

  • Respectful
  • Reliable
  • Security Protects
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 78

Attendance Management and Policies

81

Absence Management

81

Workforce Planning and Forecasting

80

Time Capture Virtual

79

Rate Policies

79

Workforce Scheduling

79

Time Capture Physical

78

Labor Costing and Splitting

78

Staffing

76

Shift Management

75

Workforce Dashboards and Reporting

74

Vendor Capability Ratings

Average 76

Ease of IT Administration

98

Business Value Created

87

Availability and Quality of Training

83

Breadth of Features

82

Ease of Data Integration

80

Usability and Intuitiveness

79

Ease of Implementation

78

Product Strategy and Rate of Improvement

72

Vendor Support

72

Ease of Customization

69

Quality of Features

69

WorkForce Suite Reviews

  • Role: Public Sector
  • Industry: Government
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Apr 2023

Works great when its working

Likeliness to Recommend

7 / 10

Pros

  • Trustworthy
  • Efficient Service
  • Respectful
  • Fair

Cons

  • Vendor's Interest First
  • Under Delivered
  • Role: Industry Specific Role
  • Industry: Entertainment
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2023

Exceeds our scheduling and attendance needs.

Likeliness to Recommend

7 / 10

Pros

  • Reliable
  • Respectful
  • Generous Negotitation
  • Over Delivered

Cons

  • Vendor Friendly Policies
  • Inhibits Innovation
  • Slower Product Innovation
  • Role: Information Technology
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Mar 2023

As clients increase, customer service decreases

Likeliness to Recommend

6 / 10

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Friendly Negotiation

Cons

  • Commodity Features
  • Less Caring
  • Wastes Time

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