WorkForce Suite Logo Award Winner Product Badge
WorkForce Suite Logo Award Winner Product Badge
WorkForce Software

WorkForce Suite

7.4 / 10
Category
WorkForce Suite
7.4 / 10

What is WorkForce Suite?

The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce.

Company Details


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Awards & Recognition

WorkForce Suite won the following awards in the Workforce Management - Enterprise category

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WorkForce Suite Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on WorkForce Suite.

84 Likeliness to Recommend

1
Since last award

97 Plan to Renew

76 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+79 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love WorkForce Suite?

1% Negative
16% Neutral
83% Positive

Pros

  • Respectful
  • Reliable
  • Security Protects
  • Enables Productivity

Cons

  • Under Delivered

Feature Ratings

Average 78

Attendance Management and Policies

81

Absence Management

81

Workforce Planning and Forecasting

80

Time Capture Virtual

79

Rate Policies

79

Workforce Scheduling

79

Time Capture Physical

78

Labor Costing and Splitting

78

Staffing

76

Shift Management

75

Workforce Dashboards and Reporting

74

Vendor Capability Ratings

Average 76

Ease of IT Administration

98

Business Value Created

87

Availability and Quality of Training

83

Breadth of Features

82

Ease of Data Integration

80

Usability and Intuitiveness

79

Ease of Implementation

78

Product Strategy and Rate of Improvement

72

Vendor Support

72

Ease of Customization

69

Quality of Features

69

WorkForce Suite Reviews

Sarolta K.

  • Role: Finance
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2021

A tool for tracking work

Likeliness to Recommend

10 / 10

What differentiates WorkForce Suite from other similar products?

It also allows the administration of traders and manual workers.

What is your favorite aspect of this product?

Analytical functions is my favourite.

What do you dislike most about this product?

The uploaded documents are hard to search.

What recommendations would you give to someone considering this product?

I used this product for tracking traders contracts. This was good for international projects.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Rachel S.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2021

Excellent software, even better team!

Likeliness to Recommend

10 / 10

What differentiates WorkForce Suite from other similar products?

I think the main differential point is the team at Workforce Software. We are firm believers of a great partnership is a solid foundation to success with products within our business. The amount of access we have to support and advice within the WFS team is second to none and sits much higher than any other software solutions we use. The implementation, onboarding and buy in culture that was driven by WFS has allowed us to experience great success using the software to enable growth and trust for our clients and employees.

What is your favorite aspect of this product?

Whilst I find the foundation of the WFS product not super customizable, I find that I am also never told no to an idea being implemented or a workaround found. I enjoy the innovation of the product and the capability to stay relevant and explore ideas to further positively mobilize our workforce. Through this innovation, the mobile app designed for use by our employees is my favourite component within the total product. Allowing employees to engage with their rosters, timesheets, leave & notes from the manager has reduced manual management processes by at least 90% compared to before the product was implemented.

What do you dislike most about this product?

Firstly, this is a terrible question haha! There really is nothing I dislike about the product - for what I need it to perform, it does exceptionally. What might be seen as a downfall is if there is going to be an update or maintenance performed when I might not have access to the system, I am well informed ahead of time so I can prepare myself and our teams.

What recommendations would you give to someone considering this product?

What are you waiting for? Do it! If you are in a need of a solution to resolve workforce management issues, you need to look into how this product will benefit your business and your workforce. The implementation phase is fully supported by a great team of people and it doesn't stop there. There is continuous ongoing support from account management level through to 24 hour support. On top of this, as the norm in the workplace moves to cloud-based platforms, WFS provides solutions that are accessible by all skill levels which really is just an added bonus!

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Sep 2021

Highly configurable product to achieve your goals!

Likeliness to Recommend

9 / 10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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