What is WorkForce Suite?
The WorkForce Suite, by WorkForce Software, is a mobile first, cloud-based modern workforce management solution with integrated employee communications and collaboration capabilities. The WorkForce Suite helps global enterprise organizations optimize their labor, protect against compliance risks, and maximize productivity, while building a highly engaged, resilient and agile workforce.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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84 Likeliness to Recommend
1
Since last award
97 Plan to Renew
76 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+79 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love WorkForce Suite?
Pros
- Respectful
- Reliable
- Security Protects
- Enables Productivity
Cons
- Under Delivered
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Attendance Management and Policies
Absence Management
Workforce Planning and Forecasting
Time Capture Virtual
Rate Policies
Workforce Scheduling
Time Capture Physical
Labor Costing and Splitting
Staffing
Shift Management
Workforce Dashboards and Reporting
Vendor Capability Ratings
Ease of IT Administration
Business Value Created
Availability and Quality of Training
Breadth of Features
Ease of Data Integration
Usability and Intuitiveness
Ease of Implementation
Product Strategy and Rate of Improvement
Vendor Support
Ease of Customization
Quality of Features
WorkForce Suite Reviews
- Role: Public Sector
- Industry: Government
- Involvement: Business Leader or Manager
Submitted Apr 2023
Works great when its working
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Respectful
- Fair
Cons
- Vendor's Interest First
- Under Delivered
- Role: Industry Specific Role
- Industry: Entertainment
- Involvement: Business Leader or Manager
Submitted Mar 2023
Exceeds our scheduling and attendance needs.
Likeliness to Recommend
Pros
- Reliable
- Respectful
- Generous Negotitation
- Over Delivered
Cons
- Less Efficient Service
- Less Effective Service
- Wastes Time
- Role: Information Technology
- Industry: Entertainment
- Involvement: IT Leader or Manager
Submitted Mar 2023
As clients increase, customer service decreases
Likeliness to Recommend
Pros
- Respectful
- Reliable
- Enables Productivity
- Friendly Negotiation
Cons
- Inhibits Innovation
- Slower Product Innovation
- Less Efficient Service