Wix.com, Inc

Wix

8.7 /10

162 Reviews Write a Review

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What is Wix?

Wix.com is a leading cloud-based development platform with millions of users worldwide. We make it easy for everyone to create a beautiful, professional web presence. Promote your business, showcase your art, set up an online shop or just test out new ideas. The Wix website builder has everything you need to create a fully personalized, high-quality free website.

Company Details

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Awards & Recognition

Wix won the following awards in the Digital Experience - Midmarket category

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2023 Emotional Footprint Champion

Latest Award, 2023

5 Top Rated Capabilities

6 Top Rated Features

2023

3 Top Rated Capabilities

1 Top Rated Features

2022

Wix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Wix.

88 Likeliness to Recommend

96 Plan to Renew

1
Since last award

87 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Wix?

4% Negative

7% Neutral

89% Positive

Pros

Enables Productivity
Helps Innovate
Reliable
Performance Enhancing

Feature Ratings

Average 83

Content Repository

Social Media Integration

Management Interface

Web Publishing Capabilities

Standard Templates

Translation Facilitation

Content Security

Digital Asset Management

Analytics and Reporting

E-Commerce Integration

Multi Channel Support

Vendor Capability Ratings

Average 82

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support

Wix Reviews

Alma B.

Role: Information Technology
Industry: Technology
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2024

Entry Level CMS

Likeliness to Recommend

6 /10

What differentiates Wix from other similar products?

Ease of Use

What is your favorite aspect of this product?

Ease of use and drop and drag builder

What do you dislike most about this product?

Horrible SEO capabilities

What recommendations would you give to someone considering this product?

This is an entry level product

Pros

Performance Enhancing
Enables Productivity
Caring
Acts with Integrity

Cons

Less Inspiring
Less Reliable
Commodity Features

Prateek B.

Role: Sales Marketing
Industry: Media
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Mar 2024

The best part is it’s very easy to and navigate

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

User friendly and easy to use

What is your favorite aspect of this product?

Don’t take time to load

What do you dislike most about this product?

Takes time to connect with customer care

What recommendations would you give to someone considering this product?

Keep less options to navigate

Pros

Helps Innovate
Continually Improving Product
Performance Enhancing
Trustworthy

Mohit S.

Role: Sales Marketing
Industry: Other
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Mar 2024

Wix: An Amazing Site Builder Platform

Likeliness to Recommend

10 /10

What differentiates Wix from other similar products?

Ease of Implementation and SEO friendly platform allows even a New user to adapt to the platform much easily

What is your favorite aspect of this product?

I really appreciate the plugins available on the platform. Vast amount of Plugins are available

What recommendations would you give to someone considering this product?

Use to your full extent as the platform is user friendly and easily integrates with Meta Ads platform for Pixel and Conversions API integration

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Wix

What is Wix?

Company Details

Need Assistance?

Awards & Recognition

2023 Emotional Footprint Champion

Wix Ratings

88 Likeliness to Recommend

96 Plan to Renew

1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+84 Net Emotional Footprint

How much do users love Wix?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Content Repository Database of content with an associated set of data management, ability to search, and access methods allowing application-independent access to the content.

Social Media Integration The solution provides support for social property and content creation management, as well as social media analytics.

Management Interface Advanced management interface functionality for enterprises that perform frequent refreshes of their site, perhaps through a syndication or publication process.

Web Publishing Capabilities The ability to build and upload websites, update the associated webpages, and post content online.

Standard Templates The solution provides the ability to use standard pre-made website designs, which help to simplify the process of building web presence.

Translation Facilitation Certain WCM tools offer workflow capability to facilitate language translation. This feature is appropriate primarily for multinational entities.

Content Security The ability to integrate existing security protocols and technologies, SSO, and Role-based permissions. Support for content filtering integration

Digital Asset Management Controls non-text assets such as images and video clips; includes advanced DAM functionality for product marketing.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

E-Commerce Integration Includes payment and multiple design options, website security, online support, and integrated shipping.

Multi Channel Support Integration with email, telephone, and live chat, and with self-service and social media.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Wix Reviews

Alma B.

Entry Level CMS

Likeliness to Recommend

Pros

Cons

Prateek B.

The best part is it’s very easy to and navigate

Likeliness to Recommend

Pros

Mohit S.

Wix: An Amazing Site Builder Platform

Likeliness to Recommend

Pros

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1
Since last award

Feature Ratings

Content Repository

Social Media Integration

Management Interface

Web Publishing Capabilities

Standard Templates

Translation Facilitation

Content Security

Digital Asset Management

Analytics and Reporting

E-Commerce Integration

Multi Channel Support

Vendor Capability Ratings

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Ease of Data Integration

Product Strategy and Rate of Improvement

Ease of Implementation

Breadth of Features

Usability and Intuitiveness

Business Value Created

Vendor Support