1/2 in Enterprise Search

Response
Distribution
13Reviews

IBM

Watson Explorer

With IBM Watson® Explorer, a cognitive exploration and content analysis platform, you can hear your data talking. Explore and analyze unstructured and structured content to uncover trends and patterns that improve decision-making, customer service and ROI. IBM clients have used Watson Explorer to understand 100 percent of incoming calls and emails, improving the quality of information and their ability to use that information. Built-in cognitive capabilities — powered by machine learning models, natural language processing and next-generation APIs — can unlock value from all your data and help you gain secure 360-degree view of customers.

8.6

Composite Score

Composite
Score

8.3

CX Score

CX
Score

+88

Emotional Footprint

Emotional
Footprint

91%

Likeliness to Recommend

Likeliness
to Recommend

1/2 in Enterprise Search

Response
Distribution
13Reviews
Category Features
  • Access to Information
  • |
  • Audio and Video Analytics
  • |
  • Content Aggregation
  • |
  • Content Analytics
  • |
  • Multi Format Support
  • |
  • Optical Character Recognition
  • |
  • Processing and Indexing
  • |
  • Results Sorting
  • |
  • Search Query Parsers
  • |
  • Social Network Awareness
  • |
  • Synonyms and Stemming

Sample Report

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A comprehensive report on a specific software product, aggregating feedback from real IT professionals and business leaders.

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Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews Word Cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Product Scorecard

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