Vlocity Insurance Customer Reviews 2023

What is Vlocity Insurance?

Successful Insurance organizations understand their clients and their constantly changing needs. They efficiently provide them with the right products, and efficiently administer and service their policies / products at the right times. You need insurance-specific capabilities, and you need all the benefits of the cloud. Now you can have both with Vlocity.

Company Details

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Vlocity Insurance Ratings

Real user data aggregated to summarize the product performance and customer experience.

84 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Vlocity Insurance?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Feature Ratings

Average 82

Audit Management

86

Risk and Fraud Assessment

85

Policy Management

84

Document Management

83

Communication Management

83

Fraud Management

82

Claims Management

81

Financial Management System

81

Workflow Management

80

Compliance Management

80

Analytics and Reporting

78

Vendor Capability Ratings

Average 83

Quality of Features

89

Usability and Intuitiveness

87

Breadth of Features

87

Ease of Implementation

86

Ease of IT Administration

86

Business Value Created

85

Ease of Data Integration

84

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

79

Ease of Customization

78

Vendor Support

72

Vlocity Insurance Reviews

Turi G.

Role: Operations
Industry: Other
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Feb 2023

Best Insurance Management Solution

Likeliness to Recommend

8 / 10

What differentiates Vlocity Insurance from other similar products?

Vlocity Insurance comes with cloud insurance management features. It make it easy to understand client needs and meet them

What is your favorite aspect of this product?

I like that Vlocity Insurance is cloud based and so scalable The software houses amazing insurance management features

What do you dislike most about this product?

Not a single problem as Vlocity Insurance has been amazing

What recommendations would you give to someone considering this product?

I recommend Vlocity Insurance because it not only meets needs, it is also affordable and scalable

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Role: Information Technology
Industry: Banking
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Really competitive and consumer friendly

Likeliness to Recommend

10 / 10

Pros

Continually Improving Product
Effective Service
Caring
Saves Time

Cons

Charges for Enhancements

Vlocity Insurance

Vlocity Insurance

What is Vlocity Insurance?

Company Details

Need Assistance?

Vlocity Insurance Ratings

84 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+96 Net Emotional Footprint

How much do users love Vlocity Insurance?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Audit Management Includes data security, audit reports, and revision control.

Risk and Fraud Assessment Includes the ability to document, mitigate, and respond to project risk conditions across the portfolio and detect instances of potential fraudulent claims.

Policy Management Solution centralizes policies, standards, and procedures mapped to regulations or best-practices (PCI-DSS, ISO/IEC, HIPAA, etc.) with built-in templates.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Communication Management Includes verbal and non-verbal information sharing, multiple languages, and a goal-oriented objective.

Fraud Management Includes identity theft protection, fraud alerts, payer authentication, and fraud investigations.

Claims Management Includes claims processing, eligibility verification, paper claims mailing, claims denials management, and electronic claims submission.

Financial Management System Includes planning, forecasting, invoicing, and cash flow management.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Compliance Management Includes compliance controls, compliance rules engine, and compliance monitoring.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Vlocity Insurance Reviews

Turi G.

Best Insurance Management Solution

Likeliness to Recommend

Pros

Really competitive and consumer friendly

Likeliness to Recommend

Pros

Cons

Feature Ratings

Audit Management

Risk and Fraud Assessment

Policy Management

Document Management

Communication Management

Fraud Management

Claims Management

Financial Management System

Workflow Management

Compliance Management

Analytics and Reporting

Vendor Capability Ratings

Quality of Features

Usability and Intuitiveness

Breadth of Features

Ease of Implementation

Ease of IT Administration

Business Value Created

Ease of Data Integration

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Customization

Vendor Support