IT Service Management

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0Reviews

USU

USU Valuemation

USU is the leading European vendor for IT and Enterprise Service Management software. With its Valuemation suite, USU provides a comprehensive solution for IT service desk management that integrates self-service for end users, knowledge-based ticket solution processes and analytics methods for service optimization. Valuemation offers maximum ITIL® compliance and preconfigured processes that are easy to customize. The flexible architecture platform ensures ease of expandability and scalability and so investment security.

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Composite Score

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CX Score

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Emotional Footprint

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Likeliness to Recommend

Likeliness
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IT Service Management

Response
Distribution
0Reviews
Category Features
  • Business Application Integration
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  • End User Self Serve
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  • End User Support Solutions
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  • Integrated Knowledge Management
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  • Integration With IT Tools
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  • Multi Device Capability
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  • Multi-Site Functionality
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  • Reporting
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  • Service Catalog
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  • Systems Management Integration
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  • Technician Administration

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