Typeform Logo
Typeform Logo
Typeform

Typeform

Composite Score
7.6 /10
CX Score
7.3 /10
Category
Typeform
7.6 /10

What is Typeform?

Typeform turns average forms & surveys into a powerful brand communication tool for your business. Create forms, surveys, quizzes (and so much more) to grow your audience, improve just about anything, and validate (or invalidate) your best ideas.

Company Details


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Awards & Recognition

Typeform won the following awards in the Online Forms category

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Typeform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Typeform.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

1
Since last award

80 Plan to Renew

77 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+71 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Typeform?

6% Negative
14% Neutral
80% Positive

Pros

  • Acts with Integrity
  • Reliable
  • Trustworthy
  • Enables Productivity

Feature Ratings

Average 84

Workflow Automation

87

State Transformation

87

Drag and Drop Design

87

Mobility

85

Field Configuration and Customization

85

Security

83

APIs and Integration

82

Electronic Signatures

82

Data Analysis and Survey Function

81

Version Management

80

Vendor Capability Ratings

Average 81

Ease of Implementation

89

Quality of Features

85

Ease of Data Integration

85

Availability and Quality of Training

84

Business Value Created

83

Ease of Customization

83

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

78

Breadth of Features

78

Vendor Support

78

Typeform Reviews

Jennifer K.

  • Role: Public Sector
  • Industry: Education
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2020

Wonderful product

Likeliness to Recommend

7 /10

What differentiates Typeform from other similar products?

Quality control

What is your favorite aspect of this product?

Customer satisfaction

What do you dislike most about this product?

Lack of advertising

What recommendations would you give to someone considering this product?

Research it

Pros

  • Client Friendly Policies
  • Client's Interest First
  • Friendly Negotiation
  • Helps Innovate

Jared S.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2020

Easy to use! You won’t be disappointed

Likeliness to Recommend

7 /10

What differentiates Typeform from other similar products?

Better interface and more user friendly

What is your favorite aspect of this product?

Customer service

What do you dislike most about this product?

Nothing at all!

What recommendations would you give to someone considering this product?

What are you waiting for?!

Pros

  • Client Friendly Policies
  • Altruistic
  • Client's Interest First
  • Generous Negotitation

Cons

  • Slower Product Innovation

Lois M.

  • Role: Student Academic
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2020

Fantastic product

Likeliness to Recommend

8 /10

What differentiates Typeform from other similar products?

Ability to use the application

What is your favorite aspect of this product?

Able to type into the form accurately

What do you dislike most about this product?

None it's a great application

What recommendations would you give to someone considering this product?

To test out the product first

Pros

  • Helps Innovate
  • Performance Enhancing
  • Unique Features
  • Respectful

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