Twilio Segment

Unlock data and build experiences that delight customers at every touch point with the Segment Customer Data Platform. Collect customer data from anywhere with one API, and connect all of your data to get a real-time view of your customer. Get unparalleled insight into the way your customers interact on any channel, with Segment. Unify your data and improve engagement by reaching customers with the right message, on the right channel, at the right time.


Composite Score


CX Score


Emotional Footprint


Likeliness to Recommend



Reports on iPad

Twilio Segment Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Twilio Segment has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.