Trillian Reviews 2023 | Software Reviews

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Cerulean Studios

Trillian

Modern and secure instant messaging. For nearly 20 years, Trillian has been a driving force behind messaging innovation. Today's Trillian is both a free instant messenger and a powerful business and HIPAA-compliant messaging platform.

8.7

Composite Score

8.7

CX Score

+87

Emotional Footprint

87%

Likeliness to Recommend

4

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Word Cloud

As organizations become more and more dependent on software to automate and streamline operations, users are developing strong emotional connections to their applications and vendors. The SoftwareReviews word cloud aggregates the most commonly experienced pain points and prevailing opinions held by its users. Use this at-a-glance summary to evaluate the vendor-client relationship and product effectiveness.

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Reports on iPad

Trillian Product Report

The scores above are a summary of a comprehensive report available for this product, aggregating feedback from real IT professionals and business leaders.

Trillian has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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