Trellix Helix Logo
Trellix Helix Logo
Trellix

Trellix Helix

6.7 / 10
Category
Trellix Helix
6.7 / 10

What is Trellix Helix?

Elevate & Empower Security Operations.

Company Details


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Awards & Recognition

Trellix Helix won the following awards in the Security Orchestration, Automation, and Response category

Trellix Helix Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Trellix Helix.

81 Likeliness to Recommend

91 Plan to Renew

80 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Trellix Helix?

0% Negative
18% Neutral
82% Positive

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Respectful

Feature Ratings

Average 74

Team Collaboration

83

Automated Phishing Handling

80

Management and Sharing of Intelligence

79

Data Model

75

Integration with IR Management

75

Integration Capabilities

75

Collective Analytics Layer

75

Case Management

73

Playbooks/Runbooks and Workflow Builder

73

Dashboards

73

Capable of Use Case Development

71

Vendor Capability Ratings

Average 74

Business Value Created

100

Ease of IT Administration

100

Ease of Customization

91

Ease of Implementation

91

Ease of Data Integration

90

Breadth of Features

82

Product Strategy and Rate of Improvement

80

Quality of Features

80

Usability and Intuitiveness

80

Vendor Support

80

Availability and Quality of Training

66

Trellix Helix Reviews

Randy W.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Great product and usability it awesome

Likeliness to Recommend

10 / 10

What differentiates Trellix Helix from other similar products?

Usability and reporting along with nice detailed dashboards.

What is your favorite aspect of this product?

AI processes

What do you dislike most about this product?

Cost to delivery

What recommendations would you give to someone considering this product?

Run longer trials to be able to prove out scope.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Trustworthy
  • Efficient Service
  • Role: Finance
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Marvelous product

Likeliness to Recommend

10 / 10

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service
  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Anonymous Reviewer

Submitted Feb 2022

Easy to use, but a bit pricey

Likeliness to Recommend

10 / 10

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Efficient Service