Text-Em-All LLC

Text-Em-All

7.9 /10

What is Text-Em-All?

Call-Em-All provides simplified mass texting and automated calling solutions to organizations who need to provide basic emergency messaging

Company Details

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Text-Em-All Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Text-Em-All.

86 Likeliness to Recommend

82 Plan to Renew

2
Since last award

84 Satisfaction of Cost Relative to Value

2
Since last award

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Emotional Footprint Overview

+91 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Text-Em-All?

8% Negative

0% Neutral

92% Positive

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Effective Service

Feature Ratings

Average 84

Text Messaging

Application Integration

Surveys Feedback

Scheduled Messaging

Loyalty Promotions Management

Opt-in

Communication Archive

Mobile Marketing Management

Marketing Analytics

Social Media Marketing Management

Mobile Payments

Vendor Capability Ratings

Average 85

Ease of Implementation

100

Ease of IT Administration

100

Usability and Intuitiveness

100

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Availability and Quality of Training

Vendor Support

Business Value Created

Text-Em-All Reviews

Role: Consultant
Industry: Education
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Aug 2022

They have useful tutorials on Youtube.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Wesley M.

Role: Industry Specific Role
Industry: Not for Profit
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

The software is simple, convenient, and affordable

Likeliness to Recommend

9 /10

What differentiates Text-Em-All from other similar products?

Affordable and always improving

What is your favorite aspect of this product?

Reliability

What do you dislike most about this product?

No complaints

What recommendations would you give to someone considering this product?

Pros

Reliable
Enables Productivity
Trustworthy
Respectful

Brad B.

Role: C-Level
Industry: Not for Profit
Involvement: Initial Implementation

Validated Review

Verified Reviewer

Submitted Aug 2022

Easy to use, great price, missing one key feature

Likeliness to Recommend

8 /10

What differentiates Text-Em-All from other similar products?

Great price-point, incredibly simple and intuitive to get set up

What is your favorite aspect of this product?

Very easy for customers to opt-in, and very easy for us to set up our messages

What do you dislike most about this product?

Once a message is scheduled, anyone who opts in is not added to the list of people who will receive the previously scheduled messages. For our use case this presented some serious challenges.

What recommendations would you give to someone considering this product?

Test your specific use case extensively!

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Text-Em-All

What is Text-Em-All?

Company Details

Need Assistance?

Awards & Recognition

Text-Em-All Ratings

86 Likeliness to Recommend

82 Plan to Renew

2 Since last award

84 Satisfaction of Cost Relative to Value

2 Since last award

Emotional Footprint Overview

+91 Net Emotional Footprint

How much do users love Text-Em-All?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Text Messaging The capability to send messages by SMS in addition to email.

Application Integration Includes functional and data integration with common applications such as CRM, CSM, ERP, email, etc.

Surveys Feedback Enables surveys/feedback forms to be sent to customers​

Scheduled Messaging Scheduling of one-time, multiple, or repeated messaging.

Loyalty Promotions Management The solution has a comprehensive loyalty module that also supports both fixed and real-time promotions, impacting pricing or product availability

Opt-in Provides an opt-in option for potential subscribers.

Communication Archive Includes complete conversation or thread archiving capabilities for historical reporting, investigation, audit, and compliance purposes.

Mobile Marketing Management Includes ability to manage SMS, mobile application marketing, and push notifications on a variety of end user devices.

Marketing Analytics Predictive analytics, machine learning, data ingestion and visualization; data segmentation; assign attributes to unstructured data; work from segmented data.

Social Media Marketing Management Ability to push content and pull leads from popular social media networks and manage social properties; aggregate and analyze social data for trend reporting.

Mobile Payments The ability to process mobile payments from a mobile wallet or other mobile phone payment app

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Text-Em-All Reviews

They have useful tutorials on Youtube.

Likeliness to Recommend

Pros

Wesley M.

The software is simple, convenient, and affordable

Likeliness to Recommend

Pros

Brad B.

Easy to use, great price, missing one key feature

Likeliness to Recommend

Pros

2
Since last award

2
Since last award

Feature Ratings

Text Messaging

Application Integration

Surveys Feedback

Scheduled Messaging

Loyalty Promotions Management

Opt-in

Communication Archive

Mobile Marketing Management

Marketing Analytics

Social Media Marketing Management

Mobile Payments

Vendor Capability Ratings

Ease of Implementation

Ease of IT Administration

Usability and Intuitiveness

Ease of Customization

Ease of Data Integration

Product Strategy and Rate of Improvement

Quality of Features

Breadth of Features

Availability and Quality of Training

Vendor Support

Business Value Created