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What is Telnyx?
Telnyx is a next-gen communications and connectivity platform that offers carrier-grade services on a private, global IP network. Telnyx's simple Mission Control portal and API mean you can integrate voice, messaging, fax, wireless, video, and more into your applications with ease. Every Telnyx customer has access to 24/7 in-house engineering support, as well as complimentary services like configuration management, enterprise-level security, and fraud detection.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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90 Likeliness to Recommend
100 Plan to Renew
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+85 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Telnyx?
Pros
- Trustworthy
- Respectful
- Transparent
- Efficient Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
AI Engine for CPaaS
Code Libraries
MMS API
Cloud Integration
WebRTC-based Calling
Communication APIs
Online Cloud Platform
Integration APIs
Software Development Kit
Drag and Drop User Interface
Vendor Capability Ratings
Ease of IT Administration
Ease of Implementation
Ease of Customization
Availability and Quality of Training
Breadth of Features
Business Value Created
Ease of Data Integration
Quality of Features
Usability and Intuitiveness
Vendor Support
Product Strategy and Rate of Improvement
Telnyx Reviews
Anatasuka M.
- Role: Sales Marketing
- Industry: Consulting
- Involvement: End User of Application
Submitted Dec 2022
Improved Communication With Telnyx
Likeliness to Recommend
What differentiates Telnyx from other similar products?
When it comes to communications, Telnyx offers best features and is one of the most affordable tool
What is your favorite aspect of this product?
I like that Telnyx simplifies communications It is an on demand software which makes it affordable
What do you dislike most about this product?
No issues to complain about with Telnyx
What recommendations would you give to someone considering this product?
Telnyx has worked well in our company and so I have no reason not to recommend it. No major flaws.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Trustworthy
Allison C.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2022
Telnyx is an amazing application development tool.
Likeliness to Recommend
What differentiates Telnyx from other similar products?
This is the most effective platform for the retail or enterprise sector where you have all the choices ready around with simply a click. they need smart support and sales. you can build changes any time to the trunk as per your needs and the software system is extremely straightforward to maneuver with all the required options you say.
What is your favorite aspect of this product?
The general simple use of their online portal to manage all of the services we have with them is great. It’s a trendy feeling and everything is nicely set out. Call rating per minute is one of the most affordable I’ve seen and call quality isn’t sacrificed. They conjointly work with 3CX as a preferred SIP Trunk vendor, which has also made using them the no-brainer choice for us.
What do you dislike most about this product?
While the reporting facilities are glorious and elaborated for each service and tool that Telnyx offers, combining usage reports from Telnyx to make my per-customer synthetic asking is often difficult due to how specific and detailed Telnyx’ billing can be.
What recommendations would you give to someone considering this product?
The benefit of using extremely helps us actively grab new phone numbers and assign them to our Genesys Phone system. This alongside the SIP trunking and connection management to outside sources, we can configure this tool for all our daily desires in an Enterprise environment.
Pros
- Helps Innovate
- Unique Features
- Caring
- Saves Time
Will B.
- Role: C-Level
- Industry: Telecommunications
- Involvement: Vendor Management and Renewal
Submitted Aug 2022
Versatile and easy to use product!
Likeliness to Recommend
What differentiates Telnyx from other similar products?
The portal and open API integration is extremely unique, offering much more control than most.
What is your favorite aspect of this product?
The integrations with other services and functions.
What do you dislike most about this product?
The support could be more efficient and responsive
What recommendations would you give to someone considering this product?
Be extremely intentional with what you want and how you want it built for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
