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TeamDynamix

TeamDynamix PPM

9.1 / 10

Category

What is TeamDynamix PPM?

TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The solution is highly flexible and configurable – configured to YOUR level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to YOUR company. Project Portfolio Management as you like it – use waterfall, agile, card wall or task lists – depending on the project type. The platform is easy to use, own & operate – with no coding/scripting. Webhooks & APIs accommodate integration and all is supported by a full service implementation & support team at TeamDynamix.

Company Details


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TeamDynamix PPM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on TeamDynamix PPM.

94 Likeliness to Recommend

Up 2
Since last award

100 Plan to Renew

92 Satisfaction of Cost Relative to Value

Up 5
Since last award


Emotional Footprint Overview

+97 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love TeamDynamix PPM?

0% Negative
2% Neutral
98% Positive

Pros

  • Reliable
  • Performance Enhancing
  • Trustworthy
  • Caring

Feature Ratings

Average 88

Project Portfolio Management

91

Project Management

90

Lifecycle Management

89

Timesheet Management

89

Tasks and Workflow Management

89

What If Analysis

86

Resource Planning

86

Analytics and Reporting

85

Document Management

83

Risk and Fraud Assessment

83

Mobile

82

Vendor Capability Ratings

Average 87

Vendor Support

92

Business Value Created

89

Ease of IT Administration

88

Quality of Features

87

Usability and Intuitiveness

87

Ease of Implementation

86

Availability and Quality of Training

86

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Customization

85

Ease of Data Integration

85

TeamDynamix PPM Reviews

Lia D.

  • Role: Public Sector
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Highly customizable tool.

Likeliness to Recommend

100

What differentiates TeamDynamix PPM from other similar products?

Organizations can use the tools and techniques needed to simplify IT and enterprise process improvement procedures, operations, and tasks with the help of TeamDynamix ITSM & PPM solutions. Customers will gain from reduced admin cost and the simplicity of configuring forms, fields, processes, and automation using a no-code platform without the requirement for expert resources.

What is your favorite aspect of this product?

We are now able to serve our end users with a powerful tool that is available to all of our learners, instructors, and staff thanks to TeamDynamix. Since we made the switch to TeamDynamix, at least five additional divisions have chosen to provide help via TeamDynamix. Based on the tools they offer, you can alter, diagram, and communicate information to the end users in a meaningful and elegant way.

What do you dislike most about this product?

This is not a simple ticketing and assistance solution, and depending on how often your company uses workflows to create tickets and automate repetitive processes, I would highly advise anyone adopting this solution to assign full-time employees for continuous process workflow development.

What recommendations would you give to someone considering this product?

There are restrictions on the customization possibilities and alternatives for workflows, but the vendor does an excellent job of educating and empowering installation teams to share their vision. I appreciate how simple it is to assign tickets, change requestors, edit ticket remarks, and delegate or outsource particular tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mark S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Easy to learn and powerful tool

Likeliness to Recommend

100

What differentiates TeamDynamix PPM from other similar products?

Service desk, knowledge management, configuration management, asset management, and master data management are among the product's five modules. Each module can be deployed in accordance with company requirements and is completely customisable. Users can create service catalogs, monitor the progress of problems, manage project portfolios, and schedule releases using TeamDynamix ITSM & PPM.

What is your favorite aspect of this product?

In addition, we are already rolling out TeamDynamix's Project Management solution for IT use and anticipate demand from other departments as well. I am really impressed with how adaptable this software's development team was and how they considered how to implement these modifications within an organization that would use it.

What do you dislike most about this product?

Keep in mind that it is cloud-based, and the manufacturer offers first-rate support for their product. It is also pretty quick, but who knows if performance may change in the future. Therefore, if the data is not saved locally, there may be a trade-off between a potential performance impact and a lack of control in the future. At the moment, there aren't many drawbacks if those implications are acknowledged.

What recommendations would you give to someone considering this product?

The trainings and kbs are really beneficial to me. I've just finished importing our assets. I'll admit that I had a little trouble with the asset import because I wasn't too familiar with how to use automation to make some changes in Excel. Having said that TeamDynamix is a strong tool once you learn how to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maite A.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Solid fully featured projects Management platform.

Likeliness to Recommend

100

What differentiates TeamDynamix PPM from other similar products?

The platform is more solid. One can easily attach files for the work order. The upgrade are quite impressive.

What is your favorite aspect of this product?

With this platform there is ease in process automation. Adding data fields make reporting quite more effective.

What do you dislike most about this product?

The platform is not much customizable since increased number of groups brings alot of complexity.

What recommendations would you give to someone considering this product?

For effective workflows and tasks manipulation this platform is the best to concider.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Efficient Service

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