What is TeamDynamix ITSM?
TeamDynamix offers a combined Service & Project Management platform: ticketing, incidents, problems, asset / configuration, change management and project portfolio management – all in one. The solution is highly flexible and configurable – configured to YOUR level of ITIL adoption – with a WCAG 2.0 AA compliant portal branded to YOUR company. Project Portfolio Management as you like it – use waterfall, agile, card wall or task lists – depending on the project type. The platform is easy to use, own & operate – with no coding/scripting. Webhooks & APIs accommodate integration and all is supported by a full service implementation & support team at TeamDynamix.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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88 Likeliness to Recommend
97 Plan to Renew
79 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+90 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love TeamDynamix ITSM?
Pros
- Reliable
- Trustworthy
- Respectful
- Enables Productivity
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
End User Self Serve
Service Catalog
End User Support Solutions
Technician Administration
Integrated Knowledge Management
Multi-Site Functionality
Reporting
Multi Device Capability
Systems Management Integration
Integration With IT Tools
Business Application Integration
Vendor Capability Ratings
Ease of IT Administration
Availability and Quality of Training
Ease of Customization
Ease of Data Integration
Breadth of Features
Ease of Implementation
Usability and Intuitiveness
Business Value Created
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Also Featured in...
ITSM - Incidents & Problems
ITSM - Projects & Service Together
ITSM - Change Management - Tasks
ITSM - Workflow Builder - Change Management Approval Example
ITSM - Release Management
ITSM - CMDB
ITSM - Asset Management - Maintenance Windows
ESM - Facilities Desktop
ESM - Human Resources
TeamDynamix - One Platform for ITSM, PPM & iPaaS
If you give us 90 seconds, we will tell show you how IT Service Management can work with Project Portfolio Management for faster, easier control of tickets, resources, and projects. Change Management, Asset Management, Incidents / Problems, and Projects - all managed in one place with a complete iPaaS integration platform for enterprise workflow & automation. All on a single, no-code platform... work better together. Life is complicated enough, we make it easier.
Automate IT with TeamDynamix (30)
TeamDynamix Makes IT Easy (30)
Work Better Together with TeamDynamix (30)
TeamDynamix ITSM Reviews
- Role: Finance
- Industry: Education
- Involvement: End User of Application
Submitted Jul 2020
Diverse products but takes some time to learn.
Likeliness to Recommend
Pros
- Caring
- Respectful
- Client Friendly Policies
- Fair
- Role: Operations
- Industry: Transportation
- Involvement: Business Leader or Manager
Submitted Jul 2020
Ease of use of the products
Likeliness to Recommend
Pros
- Helps Innovate
- Enables Productivity
- Unique Features
- Effective Service
Maha H.
- Role: Consultant
- Industry: Apparel
- Involvement: Business Leader or Manager
Submitted Jul 2020
Efficient and accurate
Likeliness to Recommend
What differentiates TeamDynamix ITSM from other similar products?
Quality and personalisation
What is your favorite aspect of this product?
Quality and personalization
What do you dislike most about this product?
Time taken to implement
What recommendations would you give to someone considering this product?
Likely will recommend
Pros
- Effective Service
- Helps Innovate
- Reliable
- Performance Enhancing