Talkdesk

Talkdesk

Talkdesk is the world's leading browser-based call center software. It integrates with Zendesk, Desk.com, Shopify, LiveChat and others to show relevant information about the caller. With real-time and historical reporting, call monitoring and telephony agents and managers can make data-driven decisions based on comprehensive information.

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Composite Score

10.0

CX Score

+100

Emotional Footprint

94%

Likeliness to Recommend

2

Reviews

Talkdesk Product Scorecard

The scores above are a summary of a comprehensive report available for this product, aggregating feedbacking from real IT professionals and business leaders.

Talkdesk has a product scorecard to explore each product feature, capability, and so much more.

  • Net Promoter Score and Planned Renewal Rates
  • Feature and Vendor Capability Breakdown
  • Version and Module Satisfaction Levels
  • Comparisons by Organization Size, Usage, and Role

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Explore every product feature, vendor capability, and so much more, in our comprehensive Product Scorecard, giving you unparalleled insight into the software.

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