Tableau CRM Analytics Logo
Tableau CRM Analytics Logo
Salesforce.com Inc

Tableau CRM Analytics

8.6 / 10
Category
Tableau CRM Analytics
8.6 / 10

What is Tableau CRM Analytics?

Discover the story your data has to tell. CRM Analytics (formerly Tableau CRM) empowers your Salesforce CRM users with actionable insights and AI-driven analytics right in their workflow.

Company Details


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Awards & Recognition

Tableau CRM Analytics won the following awards in the Business Intelligence & Analytics – Enterprise category

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Tableau CRM Analytics Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Tableau CRM Analytics.

86 Likeliness to Recommend

1
Since last award

96 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Tableau CRM Analytics?

2% Negative
8% Neutral
90% Positive

Pros

  • Performance Enhancing
  • Security Protects
  • Acts with Integrity
  • Reliable

Feature Ratings

Average 81

Dashboard

85

Data Exploration and Visualization

85

Real-Time Visualization

85

BI Security

82

Advanced Analytics and Data Science

82

Collaboration

81

Self Service and Ad Hoc Capabilities

81

Spatial Analysis

81

BI Platform Administration

80

Data Modelling Tools

80

Metadata Management

80

Vendor Capability Ratings

Average 81

Business Value Created

89

Ease of IT Administration

89

Breadth of Features

88

Ease of Customization

88

Quality of Features

87

Vendor Support

87

Ease of Implementation

86

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Usability and Intuitiveness

84

Availability and Quality of Training

80

Tableau CRM Analytics Reviews

Seth P.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2024

Tableau CRM Analytics is functional and useful

Likeliness to Recommend

6 / 10

What differentiates Tableau CRM Analytics from other similar products?

Having only used Tableau CRM Analytics I am unable to review this aspect.

What is your favorite aspect of this product?

The pipeline tracking and analytics along with forecasting.

What do you dislike most about this product?

SRs do not always flow properly or have errors and other issues without proper notification.

What recommendations would you give to someone considering this product?

it is a functional platform for sales management and CRM but not perfect.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Saves Time

Cons

  • Leverages Incumbent Status

Rajat S.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product

Likeliness to Recommend

8 / 10

What differentiates Tableau CRM Analytics from other similar products?

It has a lot of features which comes in handy while dealing with the non technical audience and also is very easy to use.

What is your favorite aspect of this product?

Ease of use and fine hold of data and it's management.

What do you dislike most about this product?

A few more connection with data sources such as SharePoint would help.

What recommendations would you give to someone considering this product?

Please go ahead if need is for the data analytics part.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Michael H.

  • Role: Finance
  • Industry: Insurance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic data visualization and graph product

Likeliness to Recommend

9 / 10

What differentiates Tableau CRM Analytics from other similar products?

Tableau takes data visualization to the next level

What is your favorite aspect of this product?

The aesthetics of the data visualization options

What do you dislike most about this product?

Nothing really

What recommendations would you give to someone considering this product?

Try it out for your reporting needs

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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