SymphonyAI

Symphony GOLD MDM

6.1 /10

What is Symphony GOLD MDM?

Symphony GOLD solutions give retailers the competitive advantage of having convenient, accurate master data to respond quickly to issues, support strategic decisions and manage change. GOLD Master Data Management (MDM) software gives you the power to centrally manage key organizational data with better visibility and a shared data structure throughout your business.

Company Details

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Symphony GOLD MDM Ratings

Real user data aggregated to summarize the product performance and customer experience.

79 Likeliness to Recommend

83 Plan to Renew

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+74 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Symphony GOLD MDM?

0% Negative

17% Neutral

83% Positive

Pros

Altruistic
Trustworthy
Efficient Service
Respectful

Cons

Less Generous
Leverages Incumbent Status

Feature Ratings

Average 65

Reference Data Management

Entity Relationship Management

Aggregational Hierarchies Management

Workflow Management

Metadata Management

Data Modelling Tools

Record Linkage

Multi-Domain Mastering

Entity Deduplication

Record Management

Record Deduplication

Vendor Capability Ratings

Average 71

Business Value Created

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Vendor Support

Symphony GOLD MDM Reviews

Role: Sales Marketing
Industry: Engineering
Involvement: Initial Implementation

Validated Review

Anonymous Reviewer

Submitted Feb 2024

Reliable MDM solution with a steep learning curve

Likeliness to Recommend

8 /10

Pros

Reliable
Inspires Innovation
Caring
Respectful

Role: Industry Specific Role
Industry: Transportation
Involvement: End User of Application

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Better Data Management With Symphony GOLD MDM

Likeliness to Recommend

9 /10

Pros

Helps Innovate
Enables Productivity
Efficient Service
Inspires Innovation

Arnel R.

Role: C-Level
Industry: Retail
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

A gold mine for retail

Likeliness to Recommend

9 /10

What differentiates Symphony GOLD MDM from other similar products?

very stable with robust features and mobility

What is your favorite aspect of this product?

Front end mobile solutions

What do you dislike most about this product?

a bit pricey

What recommendations would you give to someone considering this product?

If you are looking for an MDM solution for Retail, this is the best product to select. The system is very scalable with innovative solutions at hand.

Pros

Reliable
Performance Enhancing
Enables Productivity
Trustworthy

Symphony GOLD MDM

What is Symphony GOLD MDM?

Company Details

Need Assistance?

Symphony GOLD MDM Ratings

79 Likeliness to Recommend

83 Plan to Renew

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+74 Net Emotional Footprint

How much do users love Symphony GOLD MDM?

Pros

Cons

Feature Ratings Average rating of all product features, some of which may not be shown below

Reference Data Management Ability to store and distribute reference data created externally. Examples of reference data: country/currency codes, administrative regions, etc.

Entity Relationship Management Ability to manage relationships across entity instances within the same entity class, as well as across entity classes.

Aggregational Hierarchies Management Ability to create and maintain hierarchical constructs/models used by the business to aggregate information for reporting and analytics.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Metadata Management A metadata layer makes reporting easy and eliminates the need for coding and SQL, allowing users to see and access information in simple business language.

Data Modelling Tools Includes ability to model complex relationships between internal application sources and other parties.

Record Linkage Ability to find records in a dataset that refer to the same entity across different data sources

Multi-Domain Mastering Ability to manage different types of master data (person, product, etc.) inside the same platform.

Entity Deduplication Ability to resolve duplicate representation of the same entity instance based on a set of defined attribute/rules and assign unique identifier for each instance

Record Management Includes ability for Data stewards to monitoring data quality, taking action to determine the root cause of flagged issues and recommending remediation actions.

Record Deduplication Ability to eliminate duplicate records in a datset.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Symphony GOLD MDM Reviews

Reliable MDM solution with a steep learning curve

Likeliness to Recommend

Pros

Better Data Management With Symphony GOLD MDM

Likeliness to Recommend

Pros

Arnel R.

A gold mine for retail

Likeliness to Recommend

Pros

Feature Ratings

Reference Data Management

Entity Relationship Management

Aggregational Hierarchies Management

Workflow Management

Metadata Management

Data Modelling Tools

Record Linkage

Multi-Domain Mastering

Entity Deduplication

Record Management

Record Deduplication

Vendor Capability Ratings

Business Value Created

Ease of Customization

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Quality of Features

Ease of Data Integration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Vendor Support