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Swiftype Logo
Elastic

Swiftype

5.9 / 10
Category
Swiftype
5.9 / 10

What is Swiftype?

Swiftype Site Search makes it easier for web professionals, marketers and entrepreneurs to add powerful search to their website. Swiftype Enterprise Search makes it easier for teams and organizations to collaborate and work efficiently across all the tools they use by unifying search in a single experience that is both personal and relevant to every team member.

Company Details


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Swiftype Ratings

Real user data aggregated to summarize the product performance and customer experience.

65 Likeliness to Recommend

65 Plan to Renew

73 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

+69 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Swiftype?

22% Negative
0% Neutral
78% Positive

Pros

  • Saves Time
  • Respectful
  • Fair
  • Includes Product Enhancements

Cons

  • Less Effective Service
  • Less Efficient Service
  • Under Delivered

Feature Ratings

Average 73

Results Sorting

84

Audio and Video Analytics

84

Content Aggregation

77

Synonyms and Stemming

76

Multi Format Support

67

Content Analytics

66

Social Network Awareness

64

Search Query Parsers

61

Vendor Capability Ratings

Average 71

Ease of IT Administration

100

Business Value Created

90

Usability and Intuitiveness

88

Quality of Features

78

Availability and Quality of Training

68

Product Strategy and Rate of Improvement

68

Vendor Support

66

Breadth of Features

56

Ease of Data Integration

56

Ease of Implementation

56

Ease of Customization

50

Swiftype Reviews

Connie B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2021

Great search engine, fast and reliable

Likeliness to Recommend

8 / 10

What differentiates Swiftype from other similar products?

It is a sophisticated and understandable tool in most of your collaborative efforts that you have designed in your programming, the interface of the tool is elegant and easy to navigate, it also offers all the necessary tools to create a totally powerful search experience for your website. . . or application, the analysis of geographic information is quite complete with very precise results when using it, it is a truly complete platform that provides a variety of tools necessary to create a very good search experience for your websites or applications.

What is your favorite aspect of this product?

I like to use the results classification and analysis tool, I also like its system because it allows companies to find their priorities thanks to its modern artificial intelligence, it allows to create and manage a search experience adapted to the specific needs and patterns of their users very quickly, it is very easy to use and I was able to implement the basic search functionality in about an hour, we really enjoyed the developer API and the ability to customize our integration, I also had fun integrating the experience while working with Swiftype in one of our sites.

What do you dislike most about this product?

So far I have not presented any major flaws, the service offered has been excellent until today, I still do not see anything wrong with the platform, I have nothing bad to say about this software.

What recommendations would you give to someone considering this product?

This software is totally easy to implement for the numerous and different companies that want to use Swiftype for their most contributory needs, it is designed for any company or person who wants to improve their search system on their website, highly recommended.

Pros

  • Trustworthy
  • Caring
  • Client Friendly Policies
  • Appreciates Incumbent Status

Sarah S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

Fantastic search engine

Likeliness to Recommend

7 / 10

What differentiates Swiftype from other similar products?

This software is totally easy to implement for the numerous and different companies that want to use this tool for their most contributory needs, it offers all the necessary tools to create a totally powerful search experience for your website or application, a powerful API is also available and extensible that allows developers to create applications in a very simple way, the analysis of geographic information is quite complete with very precise results at the time of use, it also allows its users to find the information they are looking for very easily.

What is your favorite aspect of this product?

I like its system because it allows companies to find their priorities thanks to its modern artificial intelligence, it has a fairly stable performance and what I like the most about this platform is that it is very simple, it also offers the ability to create sets of synonyms for several search terms, the ability to shape and guide the returned results towards purposes that benefit your business model is well managed, I also really like that the tool is easily configurable and allows a lot of customization.

What do you dislike most about this product?

It works very well for me, I have not had any problem of great importance with this tool, I still have no complaints about this platform, my relationship with this software has been very positive.

What recommendations would you give to someone considering this product?

This platform provides me with a variety of tools necessary to create a very good search experience for the websites or applications of its users, I can recommend it with great confidence, it is a high quality software, I can assure you.

Pros

  • Continually Improving Product
  • Unique Features
  • Caring
  • Saves Time

Noah Eric L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Perfect tool for creating accurate searches.

Likeliness to Recommend

8 / 10

What differentiates Swiftype from other similar products?

Swiftype Enterprise Search is a tool that is distinguished by being a very complete service and high functionality so that their users can perform searches very accurately and without any kind of loss of time, unlike other services this system is considered very innovative and has a great reputation because of how functional it is, really the contributions provided by this system are very helpful for people working with Swiftype Enterprise Search in your organization.

What is your favorite aspect of this product?

I really love working with Swiftype Enterprise Search as it is a very complete service that for several years has allowed us to boost platform searches through this innovative system. Sincerely, this tool is characterized by being very easy to configure, use and be of high power to meet all the needs and expectations of its users, One advantage that I love about this platform is that it has a very flexible administration panel to make multiple adjustments in one place which is excellent for people to make a better use of their time, in conclusion I think I am a very lucky person to work with Swiftype Enterprise Search in the organization where I work.

What do you dislike most about this product?

One of the things that I dislike about Swiftype Enterprise Search is that the three price packages it offers are very expensive and although it has to be recognized that it is a very good service it is necessary for the developers of this software to evaluate improvements to their prices so that many more people can purchase these services for their organization. Another weakness I have noticed in this platform is that the support team is very slow to provide answers to people if the software should have problems in its operation.

What recommendations would you give to someone considering this product?

Swiftype Enterprise Search is a great service, I personally recommend it for being very efficient as a search engine and despite the software having high prices of its service it is worth paying it because of how functional it is, honestly this software has many favorable factors to offer to people who buy it and the comfort it provides when working with the interface of this system is indescribable.

Pros

  • Unique Features
  • Appreciates Incumbent Status
  • Continually Improving Product
  • Reliable