What is SurveySparrow?
SurveySparrow is an end to end Conversational Experience Management Platform that helps you get a 40% better response rate.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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83 Likeliness to Recommend
74 Plan to Renew
1
Since last award
77 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
+77 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love SurveySparrow?
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Effective Service
Emotional Footprint
How to Read
Positive
Neutral
Negative
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Feature Ratings
Questionnaire Design/Survey Builder
Multi-Channel Data Collection
Dashboards, Analytics and Reporting
Alerts
Data Visualization
API Framework
Text Analytics
Sentiment Analytics
Vendor Capability Ratings
Quality of Features
Ease of Customization
Ease of Data Integration
Ease of Implementation
Availability and Quality of Training
Breadth of Features
Ease of IT Administration
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
Business Value Created
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SurveySparrow Reviews
- Role: Sales Marketing
- Industry: Gaming and Hospitality
- Involvement: Business Leader or Manager
Submitted Feb 2024
Easy to use, and worth it.
Likeliness to Recommend
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Includes Product Enhancements
Naga Bhushanam N.
- Role: Student Academic
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2024
"SurveysSparrow - Tool to Create Simple Surveys"
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
Survey Sparrow is more user-friendly and offers better customization options than other similar products.Survey forms can be accessible through mobile and desktop devices.Survey results are represented visually using graphs and pie charts.
What is your favorite aspect of this product?
User friendly,easy to create surveys and reach ability to targeted participants.
What do you dislike most about this product?
Subscription cost are little high.They sends large number of promotional content mails to its users.
What recommendations would you give to someone considering this product?
It is a best platform to obtain feedback of others.Survey themes and templates are very high pleasing.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Trustworthy
Han M.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2024
Easy to use, cost efficient
Likeliness to Recommend
What differentiates SurveySparrow from other similar products?
The customizable survey experience was easy to build, without dev requirements. We liked that it integrated with a wide range of 3rd party tools.
What is your favorite aspect of this product?
User-friendly interface
What do you dislike most about this product?
I have no complaints about the product.
What recommendations would you give to someone considering this product?
SurveySparrow is a cost effective solution, and easy to use.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing