Splunk AIops Platform Customer Reviews 2023

What is Splunk AIops Platform?

Data chaos is everywhere, bringing with it more data than organizations know what to do with — at great volumes, different kinds and at ever-increasing speeds. At Splunk, we want you to embrace your data. Splunk, the Data-to-Everything Platform, empowers customers to use this explosion as an opportunity to drive effectiveness, productivity, insights and automation… to turn data into action, anywhere in the organization.

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Awards & Recognition

Splunk AIops Platform won the following awards in the AIOps category

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0 Top Rated Capabilities

7 Top Rated Features

Latest Award, 2023

0 Top Rated Capabilities

2 Top Rated Features

2022

Splunk AIops Platform Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Splunk AIops Platform.

85 Likeliness to Recommend

94 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Splunk AIops Platform?

0% Negative

11% Neutral

89% Positive

Pros

Enables Productivity
Unique Features
Includes Product Enhancements
Security Protects

Feature Ratings

Average 82

Analyze Activity Data

86

Data Visualization

86

Event & Alert Management Automation

84

Analyze Discovery Data

83

Operational Task Automation

82

Incident Management Automation

81

Security Operations Automation

79

Explainable and Trainable Algorithms

78

Performance & Capacity Management Automation

78

Machine Learning

76

Problem Management Automation

76

Vendor Capability Ratings

Average 74

Usability and Intuitiveness

94

Breadth of Features

89

Product Strategy and Rate of Improvement

88

Quality of Features

88

Ease of IT Administration

83

Ease of Data Integration

82

Ease of Customization

77

Vendor Support

76

Business Value Created

72

Ease of Implementation

72

Availability and Quality of Training

66

Splunk AIops Platform Reviews

Sangeeta S.

Role: Information Technology
Industry: Finance
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2022

"Easy to use, but a bit pricey."

Likeliness to Recommend

9 / 10

What differentiates Splunk AIops Platform from other similar products?

Ease of use and customer relationship

What is your favorite aspect of this product?

Intuitive product with laundry list of features & functions

What do you dislike most about this product?

Very Very Pricy. Need to be cost effective soln.

What recommendations would you give to someone considering this product?

Reduce your cost to attract more customers and stand out among competitors.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Jennifer K.

Role: Operations
Industry: Transportation
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2022

We Enhance Data-Centric Decision with Splunk AIops

Likeliness to Recommend

9 / 10

What differentiates Splunk AIops Platform from other similar products?

Splunk AIops Platform has event management, predictive analytics and incident response automation tools under one solution. This reduce technical overheads since no much integration is needed and operational cost too.

What is your favorite aspect of this product?

It reduces alert noise through automated event correlation enhanced by machine learning. It is easy to predict future incidents rapidly via predictive analytics tools.

What do you dislike most about this product?

Customizing some features was challenging, but our technical team keeps an eye on it whenever there is an update on new features.

What recommendations would you give to someone considering this product?

To make informed business decisions, I Would recommend Splunk AIops Platform since it has robust data virtualization tools.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Banking
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Apr 2021

Perfect tool for Event and Incident Management.

Likeliness to Recommend

8 / 10

Pros

Helps Innovate
Reliable
Enables Productivity
Trustworthy

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Splunk AIops Platform

Splunk AIops Platform

What is Splunk AIops Platform?

Company Details

Need Assistance?

Awards & Recognition

Splunk AIops Platform Ratings

85 Likeliness to Recommend

94 Plan to Renew

77 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Splunk AIops Platform?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Analyze Activity Data Analyze activity data (e.g. event logs, tickets, network packets).

Data Visualization Visualize customer data in configurable dashboards or reports, and easily share these visualizations with decision makers.

Event & Alert Management Automation Automate event & alert management tasks (e.g. manage alert thresholds, notify operator of a possible SLA breach).

Analyze Discovery Data Analyze data on the design of & components in the IT environment e.g., dependencies, endpoints, licenses, asset data, workflows, configuration data.

Operational Task Automation Execute operational tasks in response to commands, requests, incidents or alerts with minimal or no human supervision.

Incident Management Automation Automate change control tasks (e.g. track/assess technical changes, suggest risk/impact, detect unauthorized change, manage change windows).

Security Operations Automation Automate security operations (e.g. threat and vulnerability management, compliance management, security incident and event management).

Explainable and Trainable Algorithms Decisions and actions generated by the tool can be reviewed, and adjustments can be made to decision-making algorithms to improve results.

Performance & Capacity Management Automation Automate performance & capacity management tasks (e.g. identify workloads nearing capacity, identify bottlenecks, suggest remediation).

Machine Learning Generate insights using machine learning algorithms (e.g. event prediction, anomaly detection, sentiment analysis).

Problem Management Automation Automate problem management tasks (e.g. identify related incidents, create problem tickets, suggest root cause).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Splunk AIops Platform Reviews

Sangeeta S.

"Easy to use, but a bit pricey."

Likeliness to Recommend

Pros

Jennifer K.

We Enhance Data-Centric Decision with Splunk AIops

Likeliness to Recommend

Pros

Perfect tool for Event and Incident Management.

Likeliness to Recommend

Pros

Most Popular Splunk AIops Platform Comparisons

AppDynamics

Dynatrace

VuNet vuSmartMaps

Datadog

New Relic

BMC TrueSight Operations Management

Feature Ratings

Analyze Activity Data

Data Visualization

Event & Alert Management Automation

Analyze Discovery Data

Operational Task Automation

Incident Management Automation

Security Operations Automation

Explainable and Trainable Algorithms

Performance & Capacity Management Automation

Machine Learning

Problem Management Automation

Vendor Capability Ratings

Usability and Intuitiveness

Breadth of Features

Product Strategy and Rate of Improvement

Quality of Features

Ease of IT Administration

Ease of Data Integration

Ease of Customization

Vendor Support

Business Value Created

Ease of Implementation

Availability and Quality of Training